Fabio Tedesco

Experience

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  Hotel Rena Bianca

  Mar 2013 - Oct 2013

  Receptionist

  Responsabilities:Check-ins, check-outs and gestion of bookings.Answering all incoming phone calls by addressing customer enquiries, solving problems and providing travel advice.Organising and executing guided tours and round trips.Providing customer service in person and on the phone in English, Italian and Spanish.Serving as the main liaison between guests, management and maintenance teamLeading workshops and organising meetings between heads of hotels and tourism organisation promoting collaboration. Show less

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  Skyline Property Management Ltd

  Dec 2013 - Dec 2016

  Lettings manager

  Responsabilities:Managing properties of different sizes all across London being the first point of contact for tenants.Collaborating with other agencies, builders and landlords, ensuring a constant good condition of the properties.Providing customer service and representing the company in person and on the phone.Ensuring superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Holding viewings with potential tenants and landlords.Getting in touch with landlords and other agencies to source new properties.Recruiting of letting agents and property managers.Taking care of other administrative tasks, e.g. updating online portals such as spareroom, booking.com, airbnb, zoopla or easyroommate.Gestion of bookings, check-ins and check-outs.Controlling finances, deposits etc. of all properties. Show less

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  Enox London

  Jan 2017 - Sept 2017

  Letting Agent

  Managing properties of different sizes all across London being the first point of contact for tenants.Collaborating with other agencies, builders and landlords, ensuring a constant good condition of the properties.Providing customer service and representing the company in person and on the phone.Ensuring superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Holding viewings with potential tenants and landlords.

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  JF estate services ltd

  Sept 2017 - now

  Director