Ashley Madden, BSW

Receptionist/ Customer Service

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Fishers, Indiana, United States

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Timeline
About me
Director Of Social Services at Infinity Health Care Management
Education
- Ivy Tech Community College
  2012 - 2015
  Associate of Science (A.S.) Human Services G.P.A - 3.5
  Activities and Societies: PHI THETA KAPPA Honors Society Currently I am a student at Ivy Tech Community College working towards earning an Associate of Science in Human Services. I will have completed all curriculum required and will graduate in August 2015. I have applied to and have been accepted to begin my studies at Indiana Wesleyan University in August 2015. While at Indiana Wesleyan I will work towards earning a bachelor’s degree in Social Work.Being the motivated, determined, and self-driven women I am, I have held a GPA of 3.0 or… Show more Currently I am a student at Ivy Tech Community College working towards earning an Associate of Science in Human Services. I will have completed all curriculum required and will graduate in August 2015. I have applied to and have been accepted to begin my studies at Indiana Wesleyan University in August 2015. While at Indiana Wesleyan I will work towards earning a bachelor’s degree in Social Work.Being the motivated, determined, and self-driven women I am, I have held a GPA of 3.0 or higher the entire time I have been a student at Ivy Tech. As a result, I am a member of Phi Theta Kappa Honors Society. Show less
- Indiana Wesleyan University
  2023 - 2024
  Master of Social Work - MSW Social Work
- Indiana Wesleyan University
  2015 - 2018
  Bachelor's degree Social Work 3.4
  Courses Include:-Social Problems-Social Research-Social Welfare Organization-Human Behavior and Social Environment I & II-Introduction to Social Work-Social Work Practice I-Field Placement Practicum
Experience
- Braden Business Systems
  Oct 2005 - Mar 2008
  Receptionist/ Customer Service
  At Braden Business Systems I performed multiple duties including customer service, customer service management, phone coordinator, data entry, and accounts payable.
- Lee Supply Corp.
  Mar 2008 - Jul 2012
  Receptionist/ Accounting Clerk
  At Lee Supply Corporation I perform multiple duties including customer service, date entry, banking, management assistance, and batch processing. I also worked as an accounting clerk for the corporate office. Within this position I handled yearly corporate taxes, corporate and LLC account reconciling, and assisted HR Manager and CEO.
- Genesis HealthCare
  Oct 2013 - Jan 2015
  Traveling Office Coordinator/ Rehab Tech
  Office Coordinator and Rehab Tech for (3) Senior Living Centers Responsibilities Include, but not limited to:- Insurance Verification - Medical Billing- Ordering Medical Supplies/Equipment and Office Supplies- Transporting Patients- Assisting OT/ST/PT with Patients- Physicians Orders - Physician's Signatures for Medicare - Keeping Patient's Records UTD- Medical Equipment UpkeepKnowledge within Medical Field:- Patient Confidentiality Rights- HIPPA - Medicare A and B- Insurance Coverage- Medical Records- Indiana's Medical Laws - Patient's POA - Working Directly with Center's Nurse Practitioners, Physicians, Nursing, CNA Staff Show less
- Vertis Therapy
  May 2015 - Nov 2016
  Rehabilitation Technician
  Responsibilities Include, but not limited to:- Insurance Verification - Medical Billing- Ordering Medical Supplies/Equipment and Office Supplies- Transporting Patients- Assisting OT/ST/PT with Patients- Physicians Orders - Physician's Signatures for Medicare Requirements - Keeping Patient's Records UTD according to state regulations and laws- Medical Equipment UpkeepKnowledge within Medical Field:- Patient Confidentiality Rights- HIPPA - Medicare A and B- Insurance Coverage- Medical Records- Indiana's Medical Laws - Patient's POA Rights- Working Directly with Center's Nurse Practitioners, Physicians, Nursing, CNA Staff Show less
- St.Vincent Health
  Mar 2017 - May 2019
  Centralized Patient Scheduler
  -Centralized Patient Scheduler for Physical, Occupational, and Speech Therapy: 15 Clinics-Centralized Patient Scheduler for Audiology: Zionsville and Fishers Hospital
- Miller’s Merry Manor
  Jun 2018 - Dec 2018
  BSW Internship
  Currently completing my BSW field practicum under the supervision of the facility’s Director of Social Work. Working directly with individuals who live in short-term rehabilitation, long-term care, and memory care. Primarily focusing on working with residents in the memory care unit: Specializing in Alzheimer’s/Dementia.
- CarDon & Associates
  May 2019 - Dec 2020
  Director Of Social Services
- Infinity Health Care Management
  Dec 2020 - now
  Director Of Social Services
Licenses & Certifications
- Certified Dementia Practitioner
  National Council of Certified Dementia Practitioners (NCCDP)
  Oct 2024
- Person-Centered Dementia Care Certification
  Alzheimer's Association®
  Nov 2020
- CPR & AED
  American Heart Association
  Mar 2022
Honors & Awards
- Awarded to Ashley Madden, BSW
  PHI THETA KAPPA Honors Society - Mar 2013 http://www.ptk.org/
Volunteer Experience
- Life Group Coordinator
  Issued by Abundant Life Church on Aug 2014
  Associated with Ashley Madden, BSW
- Community Volunteer
  Issued by Northview Church on Jun 2017
  Associated with Ashley Madden, BSW
- Student Intern
  Issued by St. Paul Hermitage Senior Community on Jul 2015
  Associated with Ashley Madden, BSW