Oksana Syahrovska

Experience

• 

  Ukrainian Canadian Social Services (Toronto) Inc.

  Sept 2011 - Dec 2014

  HR Administrator/Interpreter
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  Canadian Red Cross

  Apr 2014 - Nov 2015

  Human Resources Specialist

  Took a leadership role with the online recruitment, screening, interviewing, and orientation process of Disaster Management volunteers;Managed and tracked the necessary documentation for all incoming volunteers; Scheduled new volunteers for the necessary training sessions;Inputted and tracked volunteer data using the online Volgistics database system, as well as the Raiser’s Edge database;Ran reports and statistics on volunteers using Raisers Edge, and Volgistics;Ensured that the files and rosters of active volunteers are kept up to date date;Handled administrative duties such as filing, photocopying, faxing and sending out packages. Show less

• 

  Heart and Stroke Foundation

  Nov 2014 - Dec 2015

  Tele-Recruiter

  Recruited new volunteers to canvass in February/June for the Heart and Stroke Foundation’s Heart Month Campaigns. Acted as an ambassador for the Foundation, encouraging potential canvassers to join the campaign and raise money for life-saving research.

• 

  Optimum Staffing Solutions

  Jan 2016 - Jan 2016

  Junior Recruiter (contract)

  Answered all incoming calls and handled caller’s inquiries whenever possibleGreeted candidates/clients that walk in the office in a professional mannerEntered candidate data in staffing database and maintained a current and accurate filing systemSourced, screened, interviewed and placed candidates with clientsDeveloped and maintained network of candidate prospects using company's staffing databaseCreated and updated job adverts and posted on appropriate job boards

• 

  VPI Working Solutions

  May 2016 - Jan 2017

  Completed all EOIS-CaMS data entry requests received from Public Partnership Employment Centers in a timely and efficient manner, in compliance with MAESD, vpi and privacy requirements.Registration of client information into EOIS-CaMS such as entering the client’s employment and education history, creating service plans and entering sub-goals and plan items.Updated sub-goals and plan items; closure of client service plans.Worked in Smart Simple and other software to update and maintain accurate records.Received and/or direct client phone calls to the appropriate Public Partnerships Employment Centre Branch or Corporate Services Business Unit. Explaining vpi services to clients. Show less

  • Client Service Representative

    Oct 2016 - Jan 2017

  • Resource Specialist/Placement Specialist Assistant (work experience placement)

    May 2016 - Oct 2016
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  Ve'ahavta

  Jun 2016 - Aug 2016

  Program Assistant (9 weeks program)

  Assisted Program Coordinator to conduct morning warm-up activity with over 10 participantsTracked, monitored and documented workshop daily attendance of participants, student policies, contracts and other administrative items required to be signed or reviewed by participants through Excel spreadsheets and other filing processesSupported Program Coordinator in delivering administrative support to facilitators: setting up AV equipment, distribute facilitators’ materials to participants, assist facilitators with workshop, including helping with computer log-in; participate in group exercises and interactionsAssisted in the coordination and support of VSA events / graduation and community engagement activities and accompany class to off-site workshops and events Show less

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  Skills for Change

  Feb 2017 - Jun 2017

  Career Counsellor/Job Developer Assistant (volunteer)

  Job shadowed with Employment Counselors on one-on-one career and job search coachingFacilitated access to online and other resources, and ongoing guidance in achieving employment goalsAssisted Job Developers with researching jobs and new employers hiringAdministered program stakeholder surveys and maintaining alumni engagement

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  The Logit Group, Inc.

  Feb 2017 - Jun 2017

  Telephone Interviewer

  Called into businesses and conducted telephone research with executives and professionals on a variety of topics

• 

  Humber College Community Employment Services

  Jun 2017 - Mar 2024

  Effectively assessed client needs as first point of contact for all clients, either in person, via email or phoneSupported self-directed clients within the Resource and Information space, coaching them on résumé and cover letter creation/update, as well as job applicationsMaintained and updated service statistics in the Employment Ontario Information System (EOIS) – CaMSParticipated in community events concerning employment, education, and career development Worked with the team to execute, and monitor an effective outreach plan in the community Facilitated client referrals by building relationships with community partners and organizations Show less

  • Resource & Information Assistant

    Jul 2020 - Mar 2024

  • Canada Ontario Job Grant (COJG) Assistant

    Oct 2018 - Nov 2022

  • Customer Service Representative

    Jun 2017 - Dec 2021
• 

  St. Volodymyr's Ukrainian Orthodox Cathedral

  Apr 2018 - Mar 2020

  Parish Administrator/Event Coordinator

  Delivered outstanding service to clergy, parishioners and volunteers by adhering to established customer service standardsOrganized mail, scheduled couriers; took responsibility for high-value or confidential itemsCoordinated events, including budgeting and logistics; managed facility rentals and volunteer schedulingSupported community outreach efforts, enhancing parishioner engagement and participation Managed the recruitment, resourcing and deployment of volunteer committeesParticipated in Parish Council meetings Show less

• 

  CUIAS Immigrant Services

  Nov 2022 - Mar 2023

  Volunteer Coordinator

  Recruited and trained volunteers, managed scheduling, and maintained a volunteer databaseConducted outreach to expand volunteer engagement and prepared training sessions aligned with organization objectives

• 

  Humber Polytechnic

  Apr 2024 - now

  Learning Services Assistant

  Provide frontline customer service and clerical support for faculty, staff, and the Humber communityAddress in-person and phone inquiries on program details and student services; handle office supply inventory and maintenanceOrganize mail, schedule couriers, and manage boardroom bookings; assist in event coordination and special projects