Jacob Blackey

Jacob Blackey

Retail Stock Clerk

Followers of Jacob Blackey14 followers
location of Jacob BlackeyConcord, New Hampshire, United States

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  • Timeline

  • About me

    IT Installation Specialist | Passionate about Enhancing IT Infrastructure | Committed to Professional Growth/Excellence

  • Education

    • Belmont High School STEM Scholar

      2015 - 2018
      High School Diploma

      Graduated High School as a STEM Scholar.

    • Lakes Region Community College

      2018 - 2020
      Associate's degree Network and System Administration/Administrator

      I am currently in the process of getting my Associate's in Computer Sciences under the Network Administration field. I am graduating in the next couple weeks.

  • Experience

    • Shaw's Supermarkets

      Jun 2016 - Sept 2019
      Retail Stock Clerk

      I first started out as a grocery clerk. I am now also a seafood clerk, deli clerk, produce clerk, and recently became the backup scan coordinator.

    • Lakes Region Community College

      Jan 2018 - Apr 2019
      IT Work Study Student

      I helped my fellow teachers and students by working as a work study. I maintained and troubleshooted computers, had access to the server room, and used Windows Server 2016 to assist anyone who needed admin help.

    • Albertsons Companies

      Aug 2020 - May 2023
      IT Field Service Technician III

      In the role of Field Service Tech III at Shaw's, expertise was demonstrated in the installation and support of a wide array of technology solutions across retail environments. The focus was on ensuring operational efficiency and reliability through hands-on work with both hardware and software platforms. This included setting up entirely new systems, removing the old ones, and maintaining existing systems to support the dynamic needs of the retail space.Installed and maintained standard hardware and software platforms, ensuring seamless integration into retail environments.Repaired a variety of approved technology hardware, including but not limited to:IP Based Phones and systems.Brother PrintersLexmark PrintersPC/Server hardwareNetwork hardwareRF devicesPrintersZebra and Honeywell equipment (handheld devices, wireless handscanners, scales)Bizerba scalesToshiba Self Checkouts, PCs, CC and DD controllersManaged the receipt, staging, and inventory control of IT equipment and tools, ensuring accountability and efficiency.Led pilot testing for new installation processes and procedures, optimizing retail equipment deployment.Coordinated the return of old equipment to the service center and updated inventory systems accordingly.Specialized in troubleshooting and resolving complex business application and system issues, providing reliable IT support.Committed to maintaining service level agreements and adhering to established repair standards.Traveled extensively to support Zone Service Areas, with a primary focus on 14 stores, and provided additional support across zones.Certified with Weights & Measures in New Hampshire, ensuring compliance and certification of commercial scales. Show less

    • Valvoline Instant Oil Change - Henley Enterprises

      Jun 2023 - now
      IT Installation Specialist

      Seasoned telecommunications professional specializing in the comprehensive management of network systems and in-store technology solutions. Dedicated to ensuring optimal network functionality and adherence to stringent company and customer standards.Installation, maintenance, testing, troubleshooting, and replacement of IP-based equipment and telecommunications gear to ensure network performance and qualityCompliance with customer specifications and company standardsSetup, monitoring, and maintenance of:Phone systemsAlarm systemsAudio/Video surveillancePoint of Sale (POS) computersBiometric time clocksProficiency in network infrastructure; expertise in ethernet cabling, including:Cable runsTerminationTesting of connectorsSupport provided to end-users, both in-person and onlinePrompt addressing of system-related issues and outagesCommunication of updates, status, and completion information to management and users through various channelsExecution of additional specialized tasks as required Show less

  • Licenses & Certifications

    • TestOut Linux Pro Certification

      TestOut Corporation
      May 2019
    • TestOut PC Pro Certification

      TestOut Corporation
      May 2019
    • TestOut Server Pro 2016: Install and Storage Certification

      TestOut Corporation
      Dec 2019
    • TestOut Server Pro 2016: Identity Certification

      TestOut Corporation
      May 2019
    • • Testout Desktop Pro Certification

      TestOut Corporation
      Dec 2018
  • Honors & Awards

    • Awarded to Jacob Blackey
      Excellence in Engineering Belmont High School Jun 2018 I got this award because I mastered my excellence in my Engineering Class.
    • Awarded to Jacob Blackey
      Honors Belmont High School Jun 2018 I also graduated with an honors rope, I got this because I was always an honor student throughout my high school career.
    • Awarded to Jacob Blackey
      New Hampshire Stem Scholar Belmont High School Jun 2018 I graduated high school as a New Hampshire Stem Scholar. This means I completed the following English – 4 years;Math – 4 years, to include Algebra I, Geometry, and Algebra II;Laboratory Science – 3 years of basic Laboratory Science, to include Biology, Chemistry, and preferably Physics;Social Studies – 3.5 years, (chosen from U.S. and World History, World Geography, Economics, and Government); andForeign Language – 2 years of the same foreign language other than English.
  • Volunteer Experience

    • Community Volunteer

      Issued by Police Explorers on Jan 2013
      Police ExplorersAssociated with Jacob Blackey