Olivia McGowan

Experience

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  Hurst's Bakery

  Dec 2015 - May 2016

  Saturday Assistant

  • Roles included setting up the shop, working the till preparing sandwiches and cleaning • I took initiative and found ways to be as efficient as possible; efficiency and self-efficacy are skills I have transferred to all subsequent positions I have held

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  ODEON Cinemas Group

  Nov 2016 - Jan 2017

  Christmas Period Cinema Host

  • Part of a highly motivated and goal-driven team, contributing to overall guest experience • Responsible for floor and retail work: cleaning, selling and checking tickets, selling food etc • Undertook an online Health and Safety course, taking responsibility for guest/staff safety

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  Bench

  Jul 2017 - Aug 2017

  Retail Assistant

  • Duties included maintaining high standards in store, both visually and operationally • Provided customer service that excelled expectations, making customers aware of all promotions and assisting them in finding the right products, whilst boosting sales to achieve targets

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  Compass Group

  Apr 2018 - Jun 2019

  Bar Staff

  • Under Jockey Club Catering, I was introduced to bar work & trained on the busiest bar at the world-renowned Grand National at Aintree Racecourse;• I then continued casual work at events at Haydock Park, such as family fun weekends and the Nile Rodgers and Chic concert• Learnt the key attributes of a good bartender and team member, providing excellent customer service and keeping queues to a minimum

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  HAP Recruitment

  Jul 2018 - Jun 2019

  Bar Staff

  • Taking on a seasonal role in various fast-paced bars at events and festivals all over the country • Working under the instruction of managers to meet targets and reduce waste • Notable events include Liam Gallagher’s homecoming concert in Manchester, Cricket World Cup and Festival No. 6

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  Care in Mind

  Nov 2018 - Mar 2020

  Bank Mental Health Support Worker

  • Alongside colleagues, I worked collaboratively with young people with complex mental health needs in a residential setting, delivering the care plans outlined by the multi-disciplinary team • Engaged residents in recreational and/or educational activities in and outside of Westfield House, supporting them with daily domestic activities such as cooking and cleaning • Provide emotional support to residents as required, following Safewards for Safe Homes procedures and the Boundary See-Saw Model, which is key to Care In Mind's model of care • Held responsibility for updating daily records of service users' physical and emotional presentations/observations, administering medication, updating MAR charts, undertaking medication stock counts and filing any incident reports, while maintaining anonymity and adhering to Safeguarding policies Show less

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  The University of Manchester Cheerleaders

  Sept 2019 - Apr 2020

  Pom Team Co-Captain

  • The University of Manchester Cheerleaders (Winner of the Student's Union's Sports And Recreational Society of the Year award 2020) are a growing society, boasting 4 teams that compete at a national level • In the 2019/20 Season, alongside my Co-Captain, I managed and coached a team of 12 athletes to progress through all stages of preparation for to compete in the Small Pom category at national competitions, Future Cheer and ICC • This involved undertaking a coaching course (BGU Pom and Jazz), organising fresher's taster sessions, try-outs and training schedules, ensuring that all athletes were registered for competitions, keeping track of training attendance, teaching and motivating athletes to encourage their progression, and choreographing competition dances as well as showcase routines• My team placed 5th at University Nationals and also showcased at the University of Manchester Dance Society's Christmas show, a Manchester Giant's Basketball game, and on BBC Sport Relief 2020• This role allowed me to develop my coaching, leadership, management and team building skills; along with my co-captain, the positive and motivating training atmosphere I created enabled my team's cheer/dance skills to develop Show less

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  The Tutor Trust

  Feb 2020 - Jul 2021

  Student Tutor

  • Planning and delivering high quality English tuition for a range of pupils who have been identified as requiring additional support in order to reach their full potential; I have adapted tuition to an online format, using the innovative online tuition services, Bramble and Vedamo• Taking a flexible approach to create sessions that are imaginative and specific to the individual needs of each pupil, adapting teaching to suit the context of each session• Fostering a safe and encouraging environment in which pupils feel comfortable to ask for extra support • Consistently demonstrating excellent time management and organisation skills by undertaking this responsibility alongside my degree, making time to plan and reflect on each tuition session, and fulfil administration duties surrounding tuition• In addition to the required training, including Child Protection training covering Safeguarding policies and procedures, I have demonstrated my dedication to furthering my professional development - I attended a module on sensitive tuition of children in Alternative Provision and Looked After Children, which may include children with additional learning needs or mental health problems, have undertaken Place2Be's online Mental Health Teacher Training Show less

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  University College London Hospitals NHS Foundation Trust

  Nov 2020 - Sept 2021

  Assistant Psychologist (Honorary)

  • Attending multidisciplinary team meetings, learning about crucial liaison between paediatric physical and mental health care within the NHS• Undertaking a service evaluation and quality improvement project, which aims to identify the typical journey of a patient under the care of the Paediatric Liaison Psychiatry team at UCLH; gathering and organising data from the Trust’s digital medical record database in a sensitive and secure manner to meet the research aim’s laid out by Consultant Psychiatrists • Shadowing consultant psychiatrists in clinics and taking appointment notes• Receiving tuition from psychiatry core trainees on assessment and formulation Show less

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  UCL

  Sept 2021 - now

  Research Assistant (Honorary)
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  Royal Free London NHS Foundation Trust

  Sept 2021 - Sept 2023

  Assistant Psychologist

  • Valued member of the multidisciplinary team, assisted psychiatrists, psychologists and psychotherapists in delivering a specialist child neurodevelopmental disorders assessment service and hospital paediatric liaison psychological therapies provision• Administrative duties include attending referrals meetings, managing referrals and waiting lists, scheduling appointments, scoring/screening questionnaires and liaising with families/carers & other professionals• Clinical duties included delivering CBT/psychological interventions to paediatric liaison patients and their families, conducting ADHD & ASD assessments in a multidisciplinary clinic, school observations, facilitating a family support group for parents of children diagnosed with ADHD, and clinical supervision• Contributed to service development by attending monthly Quality Improvement meetings, conducting and presenting service evaluations, delivering projects, such as digitalising screening questionnaires Show less

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  Barnet Enfield and Haringey Mental Health NHS Trust

  Oct 2023 - now

  Community Engagement Worker

  18-25 Transition Team for Barnet