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Mai Fahmi - MBA

Mai Fahmi - MBA

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location of Mai Fahmi - MBAEgypt

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  • Timeline

  • About me

    Client Delivery Manager. Project Manager at Kantar

  • Education

    • Cairo University

      2014 - 2016
      MBA master of business adminstration ( Marketing major ) Marketing

    • Cairo University

      2013 - 2014
      Master of Business Administration (M.B.A.) Marketing/Marketing Management, General

      Master of business administration Marketing Major

  • Experience

    • Ipsos

      Jan 2008 - May 2012

       Handling and managing all of the Company’s clients who require Mystery Shopping Research and Customer Satisfaction Surveys within the MENA Region in different sectors such as: • Banking ( KFH, Gulf Bank, BKME- Middle East, Boubyan Bank, KIB) • Furniture (IKEA)• Automotive (Mazda, Peugeot, Honda) • Food & Beverages (Crowne Plaza Restaurants, Americana Restaurants, National Arab Company Restaurants, Al Shaya Restaurants, Koot Food Group Restaurants, Burger King- Middle East). Work on MS project• Recruitment of Shoppers• Confidentiality Agreement• Pilot test: Initial per Study/Module Training• Scheduling (Location, type of products/services to be monitored, etc…) • Assigning Shoppers to Different Locations (Rotation)• Field Execution, Data Collection & Control (Training, Recording & Probing)• Data Editing and Processing• Data Transmission & Reporting• Results Comparison & Cross Tabulation.• Writing analytically reports Analysis of Results.• Present research findings to clients.• Establish and maintain long-term relationships with new and existing clients. Show less

      • Mystery Shopping Account Manager

        Feb 2008 - May 2012

      • Executive Market Research

        Feb 2008 - May 2012

      • market researcher

        Jan 2008 - Jan 2012

    • Direct treading services co

      Aug 2012 - Jun 2013
      Marketing Executive

      Is to develop and generate new business opportunities, to manage, support, and supervise the business development and marketing department. responsible for planning/executing marketing activities in order to develop and maintain awareness of the brand, maximize revenues and drive traffic to the stores

    • Top Level MENA MR

      Mar 2015 - Mar 2018
      Senior Account Manager

      Handling all market research studies (Qualitative and Quantitative )in the region and dealing with the clients .

    • Kantar TNS

      Mar 2018 - Jul 2023
      Project Manager

    • Kantar

      Apr 2023 - now
      Operations Client Delivery Manager • Project Management – Global Delivery Center Egypt

  • Licenses & Certifications