Laura Thigpen

Experience

• 

  Richmond Public Library

  Sept 2011 - Oct 2012

  Intern
• 

  University of Richmond

  Oct 2012 - Feb 2014

  Law Library Associate - Cataloging
• 

  Truist

  Feb 2014 - now

  -Oversee a team of Senior Research Analysts working both independently and collaboratively to provide research to Truist teammates-Process >60K research requests while maintaining a 98% satisfaction with requesters-Provide competitive intelligence, market and industry insight, economic research, and detailed company research across a variety of industries and sub-industries-Responsible for tracking team metrics and preparing reporting with use of MicroStrategy and Tableau-Conduct regular presentations which facilitate teammates' understanding of the team's research scope and best practices-Utilize industry-leading tools such as S&P CapitalIQ, LSEG Workspace, D&B Hoovers, and Moody's CreditView Show less

  • Research and Market Intelligence Manager, Vice President

    Oct 2024 - now

  • Technology Business Office Consultant III, Vice President

    Sept 2022 - Oct 2024

  • Senior Research Analyst, Vice President

    Mar 2021 - Sept 2022

  • Operations Manager, Assistant Vice President

    Sept 2016 - Mar 2021

  • Research & Acquisitions Librarian

    Feb 2014 - Sept 2016