Jesse Martin

Experience

• 

  Millenium Hotels and Resorts

  Sept 2010 - Oct 2011

  Customer Care Consultant

  Responsible for handling queries from guests over the phone and booking accomodation for people or groups.

• 

  Gentrack Ltd (Global)

  Jan 2012 - Jun 2019

  • Defined the overall architecture of large scale, complex projects involving multiple applications• Client and other third party communication lead, working with stakeholders are all levels• Translated business requirements into technical specifications and solutions• Led multiple, cross functional, agile teams across different projects to deliver the solutions• Provided technical, product and industry consultation to all parties• Instrumental in company initiatives to improve implementation processes Show less

  • Solutions Architect

    Oct 2018 - Jun 2019

  • Programming Services Team Leader

    Oct 2016 - Sept 2018

  • Systems Analyst

    Aug 2014 - Sept 2016

  • Analyst Programmer

    Jan 2012 - Jul 2014
• 

  Veovo

  Jul 2019 - Aug 2020

  Software Consultant

  • Worked with clients to understand their problems, then designed, built and deployed solutions to solve them, add value and improve their airport operations• Key contact for North American airports, providing support and monitoring of their production systems• Worked internally to develop standard processes across multiple clients to streamline operations and enable better support

• 

  Gentrack Ltd (Global)

  Aug 2020 - Dec 2021

  Lead Software Engineer

  • Designed and led a team to build highly available, highly scalable cloud native microservices• API first, event driven architecture using CQRS & Event Sourcing• Implemented on AWS, using their serverless offerings• Deployed using CI/CD pipeline, running on AWS Codebuild, using CloudFormation & CDK for IaC• Automated test suite involving Unit Tests and Functional Tests• Heavily involved in the whole recruitment process for multiple teams

• 

  Raisely

  Nov 2021 - now

  Technical Lead/Engineering Manager

  • Lead a cross-functional product team of six engineers and two designers to build and maintain a highly available, scalable SaaS platform empowering charities worldwide to excel in digital fundraising.• Oversee the growth and well-being of six engineers through regular 1:1s, performance reviews, and career development conversations.• Successfully navigated performance management for an engineer, leading to significant improvement and continued tenure at the company.• Develop and maintain a platform powered by GCP (primarily serverless technology), achieving: • 4,000+ monthly active admins • 230k donations per month, raising AUD $19 million for charities monthly • 54.6 million API requests per month, with a median latency of 45ms • A consistent 99.98% uptime over the past six months• Achieve Elite on 3/4 DORA metrics and High Performing on the fourth, demonstrating delivery excellence and reliability.• Enable charities to build campaigns and websites using drag-and-drop functionality, manage donor and fundraiser relationships, run appeals and peer-to-peer campaigns, and seamlessly process donations.• Play a key role in product management, leading major projects and ensuring alignment between engineering, product and wider company and stakeholders.• Supported company growth by contributing to hiring across teams and departments, with 100% retention of hires involved.• Acted as interim Head of Engineering during an extended leave of absence.• Manage and optimise cloud native infrastructure, driving continuous improvements to enhance performance, reduce operational costs, and simplify architecture. Show less