Kimberly Ingham

Experience

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  Horizon Air

  Dec 1992 - Jul 1994

  Groups and Tours coordinator

  Worked with Travel Agents booking full vacation packages (air, hotel, rental car etc.) to all locations associated with Horizon/Alaska Air properties. Hosted Travel Agents on trips to those properties in effort to increase business relationships. Loved it!

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  Credit Union in WA State

  Dec 1992 - Jan 2022

  "People Helping People", that's the credit union motto. I have a heart for serving others and believe that everyone has a story worth hearing. As a Certified Financial Counselor and member of the Kitsap Asset Building Coalition, I enjoy helping people and seeing their financial lives change for the better with financial education and coaching. I have the privilege of leading an awesome team of managers who care about making a difference. I work with a team of professionals that provide "Wow" service experiences to others everyday because of the passion they have for what they do. Teaching others about the Credit Union movement as a Credit Union Development Educator and serving on the board of my local Chapter are icing on the cake to a rewarding career. If you are interested in learning about Financial Education for yourself or your employees, tell me your story. I'm here to help! Show less

  • Vice President Member Engagement, CUDE

    Dec 1992 - Jan 2022

  • Vice President, Member Engagement

    Dec 1992 - Jan 2022
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  Peninsula Credit Union

  Jan 2000 - Jan 2009

  Member Services Manager

  Responsible for overseeing 5 branches, CU Call Center, and electronic services (online banking, eStatements, ACH, Debit Cards). •Develops and monitors sales goals for each Branch. Provides coaching and conducts regular sales meetings in order to build staff confidence, competence, meet goals, and build teamwork.•Responsible for the effective administration of Branch and Support Services operations resulting in a high level of accuracy, efficient utilization of resources, and consistency in following Credit Union policy and procedures.•Works with supervisory staff to develop management/supervisory skills, and ensure effective day to day operations, staffing, sales, coaching, and member service.•Demonstrates and maintains an up-to-date knowledge of and ensure compliance with applicable regulatory requirements, such as BSA, OFAC, CIP, and internal policies and procedures.•Oversees all personnel matters. Includes performance evaluations, interviews, hiring, disciplinary actions, and terminations in accordance with legal and acceptable Credit Union personnel practices.•Works closely with other Credit Union departments to ensure effective communication, planning, and training are available to meet branch needs.•Develops and monitors annual budgets, and establishes goals and service standards. Show less

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  Kitsap County Asset Building Coalition

  Jan 2012 - Jan 2017

  Member

  Bank On committee and ABC volunteer, helping others achieve financial stability.

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  CUDE

  Jan 2013 - Jan 2013

  CUDE

  DE Training through the National Credit Union Foundation (NCUF) is an intense 8 day training providing critical lessons in cooperative principles and credit union philosophy while incorporating challenges credit unions face today. As a CUDE, I am blessed to join the ranks of leaders in our industry that continually teach and remind others of the core principals of credit unions and why we exist. CUDE’s realize that local issues are indeed global and that credit unions grow stronger by working cooperatively. Show less

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  Newlife Church

  Nov 2021 - now

  Office Manager

  People Becoming the Church, on the mission with Jesus, to help heal the world.