Experience

• 

  Melt bar

  Jun 2010 - Jan 2011

  Duty manager
• 

  Royal caribbean international

  Jul 2012 - now

  • Manage staff of 130 employees and prepare payroll for all managed employees• Assist with all financial aspects of the beverage operation, including successful identification of expense reduction through cost control• Assign and monitor duties and responsibilities of all employees, including observation and evaluation of compliance with established work procedures to ensure quality standards and service are met• Maintain high degree of "floor presence" to observe bar operations and minimize security and fraud• Supervise Group Amenity reports for bar operation and ensure all related activities are efficiently staffed, supervised and operated• Respond to guest concerns and ensure complaints are resolved to guest satisfaction Show less

  • Senior Beverage Manager

    Jan 2016 - now

  • Assistant Beverage Manager

    Feb 2014 - Jan 2016

  • Beverage Operations Supervisor

    Jul 2012 - Feb 2014