Deep Enrich
Mir siam
2000 followersTimeline
About me
IT Engineer# Project Management# Development sector# BSc in Information and Communication Engineering# Passionate about People and building community.To grow more wants to learn more.
Education
East west university
-Bsc in engineering information and communicationEast west university
2014 - 2020Information and communication engineering information technology
Experience
Proshika manobik unnayan kendra
Aug 2022 - Aug 2024It and logistic specialist
Selise digital platforms
Sept 2024 - Nov 2024Support analyst1. Receive calls from customers regarding software and hardware issues.2. Resolve customers’ software issues remotely.3. Monitor software and digital machinery remotely.4. Issue tickets regarding customers’ problems.5. Taking ownership of customer issues.6. Collaborate with other team members to resolve technical issues.7. Identifying any kinds of technical issue and provide L1 and L2 support.8. Update and maintain the existing system.9. Answering website query.10. Update and maintain documents.11. Project management.12. Provide L1, L2, L3, L4 Support to office stuffs.13.Troubleshoot hardware and software. Show less
Gildan
Dec 2024 - nowEngineer
Licenses & Certifications
- View certificate
Get started using google analytics
United latino students associationSept 2023
- View certificate
Generative ai overview for project managers
Project management instituteNov 2025 - View certificate
Opswat introduction to critical infrastructure protection (icip)
OpswatNov 2022
Languages
- enEnglish
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