Experience

• 

  Fulton city school district

  Jun 2018 - Sept 2019

  It technician

  My position was summer IT help at my local high school. I helped teachers and faculty with their technological problems. My job also included instructing the teachers on how to use the HTC Vive VR system, hooking up and disassembling computer labs and helping with the one to one chrome book initiative (the chrome book initiative is every student receiving their own personal chrome book which would be used as a learning tool throughout the year). The job also had some assignments such as setting up a technology camp for elementary students and installing flight simulation software on computers. Show less

• 

  Ascensia diabetes care

  Jun 2020 - May 2021

  Ascensia diabetes care bgm marketing/crm intern

  I had the opportunity to work with a team on the CRM (Customer Relationship Management) System for Ascensia Diabetes. Reporting to the Global Head of CRM, my roles are to support the CRM program management including software lifecycle development, change request management, coordinating business requirements with key stakeholders, performing test script validation and preparation of CRM training documentation. I also worked closely with the marketing team to understand the process of their email campaign along with other promotional materials sent by the company. This internship was completely remote from my home working with the office in New Jersey.Originally I was planned to be only a summer intern but the company was impressed with my work and offered me 3 extensions. Show less

• 

  University of rochester (student)

  Feb 2021 - May 2021

  Dms 110 teaching assistant

  The professor was impressed by my extraordinary results in his class and reached out to me, offering me a TA position. The role was for DMS 110 (Video Game History) during the Spring semester of 2021. In this job, my responsibilities include grading students' work, helping the professor with lecture material, and overall helping students learn the curriculum. I am the only TA for DMS 110 this semester.

• 

  The college diabetes network

  Apr 2021 - Nov 2021

  College diabetes network nextgen fellowship

  CDN’s NextGen Fellowship program provides young adults opportunities to jumpstart their passion through professional development, connections and mentorship. As 1 of 20 students chosen across the nation, I had the amazing chance to work with the College Diabetes Network to learn leadership and professional skills. As a CDN fellow, I received a Mentor to help me along my journey who gave advice about future professional development. I was also able to attend the American Diabetes Association Conference to represent CDN and learn more about the research involving diabetes. Other parts of the CDN fellowship were public speaking opportunities and an eight-week summit series with sessions in professional writing, public speaking, advocacy, etc. Show less

• 

  The home depot

  Jun 2021 - Aug 2021

  Home depot freight associate

  I was hired at Home Depot to work in the receiving department. My role was to support a team in unloading deliveries. The goal was to accomplish our task as efficiently as possible while also taking extra detail to make sure everything was organized correctly. Other roles included the distribution of products throughout the store, cleaning and organizing product, and helping customers with polite customer interaction.

• 

  University of rochester (student)

  Sept 2021 - May 2022

  In between classes, I would work in the mail center at the University of Rochester. With a very large student body, hundreds of packages would be delivered each day. This created a fast-paced work environment, in which my role was to assist a team in sorting and handing out packages. My specific tasks were to receive packages from shipping companies such as FedEx or Amazon and to quickly sort them into their designated areas. I would multitask, doing this along with serving customers their packages and handling reservations. Show less My Professor was very pleased with my work in TA'ing his 110 class so he offered me a position as the TA for DMS 120 (Video Game Design). This was a class he felt that I excelled in as well. My role here was to help students learn game design fundamentals and what makes a game good. Besides that we also taught the students how to make games using GameMaker Studio 2. My role was to help students when they didn't understand something and to help troubleshoot their code when the project they made was not acting as intended. Show less

  • CSC 299 Teaching Assistant

    Feb 2022 - May 2022

  • Campus Mail Center Assistant

    Oct 2021 - Apr 2022

  • DMS 120 Teaching Assistant

    Sept 2021 - Dec 2021
• 

  Nazareth college

  Apr 2022 - Oct 2022

  Technology and media support specialist

  As part of the Technology & Media Service Desk team, I support all aspects of the Service Desk frontline operations including incident management, request management, service level management, technical support and the hiring, training, scheduling and supervision of student workers. I also deliver quality service to Service Desk patrons for their computer and media problems, requests, questions and/or concerns. Part of my job is also supporting on-campus media and audio visual equipment use, room scheduling, inventory control, preventative maintenance and repairs of media equipment. Other aspects of this role includes computer workstation imaging, setup and delivery. Show less

• 

  University of rochester

  Jun 2022 - Mar 2023

  Verizon/mag ar development technical consultant

  As we were finishing up our capstone project, we applied for a museum grant through Verizon. We were lucky enough to receive this grant along with 8 other museums (verizon.com - Our announcement). This partnership with Verizon funded us with $100,000 to develop a new experience for the Memorial Art Gallery (MAG) using Verizon's Augmented Reality technologies. We worked alongside Verizon professionals to redefine what it meant to go to an art museum. My role was a technical consultant, helping out with development, attending meetings and answering any questions my team my have had. Show less

• 

  University of rochester – river campus libraries

  Nov 2022 - now

  Customer technology support technician ii

  Returning to the University of Rochester, I became an employee working as an IT Technician. Some of my responsibilities were to offer technical support to U of R's library staff (about 115 staff members). This included troubleshooting, installation of software, etc. I was also responsible for imaging laptops and preparing devices to deploy to our users. Other aspects of the job included AV setup for meetings and event support. I was also assigned projects to achieve short and long-term goals. Examples of these projects include restructuring our organization process and finding new programs to replace current suboptimal software. Show less