Experience

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  Yenshit computers

  Feb 2013 - Feb 2016

  Office manager

  * Determined sequences of operation by studying and understanding production schedule* Organize and coordinate operations in ways that ensure maximum productivity* Recommend hardware and software acquisitions* Plan, manage and control installation and maintenance of applications system* Plan, arrange and control activities of computer system analysis* Oversee initiative and staff productivity* Perform back-up procedures and tracking of data* Resolve user problems by answering questions and requests Show less

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  Binary computer nigeria ltd

  Apr 2016 - Oct 2016

  Industrial training

  • Prepare equipment for operations by accessing software in computer• Maintain clients confidence and protect operation by keeping information confidential• Troubleshooting computer system• Repair computer and other related components • Maintained and built relationships with customers daily, providing exceptional customer service and efficient product deliveries daily which translated to a customer satisfaction rating score of 97%

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  Gulf technology network ltd

  May 2017 - now

  Network and it support engineer

  • Charged with configuring, installing and monitoring of network devices/equipment like Cisco router/switches, Fortinet firewall/switches, Mikrotik Routers, Access Points, Servers and others.• Engaged in technical report writing and technical communication.• Network design and implementation.• Provide support and network troubleshooting to clients both remote and on premises.• Collaboration with senior management on multiple functions including solving complex task.

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  I-tech international solutions

  Jan 2020 - Feb 2020

  Site network engineer

  • Provide network design, implementation and supervision• Provide network configuration on devices for site deployment• Engaged in technical report writing and communication.

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  Olezka global

  Nov 2021 - now

  It/soc engineer

  Provide remote technical assistance to clients, addressing hardware, software,network, and system-related issues promptly and effectively.• Diagnose and resolve technical problems, applying problem-solving skills andtechnical knowledge to deliver timely solutions.• Guide end-users through troubleshooting steps, ensuring a positive supportexperience.• Effectively communicate with clients to understand their technical needs andprovide clear explanations of solutions.• Collaborate with cross-functional teams to escalate and resolve complex technicalissues.• Monitor and manage remote IT infrastructure using appropriate tools andtechnologies.• Perform remote system administration tasks, including user account management,permissions, and access controls.• Provide exceptional customer service, maintaining a professional and courteousattitude while assisting clients with technical issues. Show less