Shahan Ullah

Shahan ullah

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location of Shahan UllahNewcastle Upon Tyne, England, United Kingdom
Followers of Shahan Ullah221 followers
  • Timeline

  • About me

    Field Service Engineer at Zonal Retail Data Systems

  • Education

    • University of sunderland

      2014 - 2015
      Bachelor of engineering - be mechanical engineering
  • Experience

    • Dell technologies

      Jun 2017 - Jun 2018
      Field services engineer

      Certified repair of thin clients, servers & MFDs.Covering North-East & Scotland - servicing commercial and private warranties meeting strict SLA and following H&S.

    • Kp snacks

      Jun 2017 - Jun 2017
      It support cover
    • Fujitsu network communications

      Apr 2018 - Jul 2018
      Network engineer

      Short-term contract with Wilkinson to lead migration of Cisco infrastructure (APs, Cab, racks, Cat5e/6 cabling) - from audit to post installation handover on completion. Liaising with Fujitsu to ensure excellent delivery of scope

    • Diebold nixdorf

      Aug 2018 - Nov 2020
      Regional lead engineer

      Extensive cover of the UK for large commercial clients (Tesco, OneStop Ltd, Marks and Spencer & Cooperative Group)Lead engineer in the implementation & migration of over 50 OneStop stores bringing legacy hardware/software up to date - completed detailed pre & post deployment audit, configuration/troubleshooting and sign off. Configuration of Meraki, Zyxel and Juniper routers & Switches using hyperterminal and puTTY. Meet and exceed SLA, troubleshooting and aiming for first time fix, willingness to show flexibility and travel further than to cover as required.Always professional and representing company values to the best of my ability. Show less

    • Zonal (usa)

      May 2021 - now
      Field service engineer

      Market leader providing bespoke software solutions & hardware life-cycle support within the hospitality sector.Work alongside major brands including Wetherspoons, Mitchell & Butler, Stonegate, Bourne Leisure, The Ivy and Newcastle United Football Club. Liaise with Business Development Managers, Directors and other stakeholders at all levels to provide results.Perform network diagnostics, installations/decommissions, hardware fixes, migration & feasibility in high-pressure environments.Day-to-day troubleshooting: Server/PC/Thin Clients, Switches, EPOS/Network diagnostics, Payment services, RDP, Hyper-V, Logwood kitchen systems, Raspberry Pi, MFDs. Show less

  • Licenses & Certifications

    • Dell certification

      Dell
    • Asbestos aware

      Health and safety executive
    • Working at height

      Health and safety executive
    • Ipaf 1a, 3a, 3b

      International powered access federation (ipaf)
      Jun 2019