
Timeline
About me
End User Support Manager at SkyToll
Education

Gymnázium banská štiavnica
1989 - 1993
Slovenská technická univerzita v bratislave
1993 - 1998Master of science architecture & building structures
Experience

Arch - factory
Jan 1998 - Jan 2016Owner & managermanaging small company that focuses on web-design, rich internet applications development, 3D modelling, vizualizations and animations

Polar design
Jan 2000 - Jan 2001Webdesign (photoshop, flash, html, css, flash, director ... )developing RIAs [Rich Internet Applications], designing of web-portals, flash animations, ...

Slovak university of technology in bratislava
Feb 2000 - Jan 2000Cad systems trainings (autocad, 3d studio, ...)CAD systems training manager (AutoCAD, 3D Studio)SGI O2 system administrator (IRIX)

Slovak university of technology
Jan 2001 - Jan 2004Windows 2000 server support (web, database, applications)Windows 2000 server administrationApache and IIS administrationPHP, MySQL and Flash applications

Hewlett packard enterprise
Mar 2006 - Mar 2017Leading team at about 40 people at organization and people management level, providing professional services at IT infrastructure monitoring and reporting/data-collection areas.Building deep international relationship within the company teams a organizations. Leading team at about 20 people at organization and people management level, providing professional services at IT infrastructure monitoring area. Leading team of 4-5 people, responsible for quality of their work and providing monitoring services to meet the customer's satisfaction HP OpenView support specialist, responsible for quality of services provided to the corporate customers
Service Delivery Manager
Jan 2016 - Mar 2017Service Delivery Lead
Jan 2016 - Apr 2016Team Leader
Jan 2015 - Jan 2016Technical Quality Lead
Jan 2011 - Nov 2015OpenView Operations - Monitoring specialist
Mar 2006 - Jan 2010

Soitron
Jan 2009 - Jan 2010Technical quality leaderleading team of 4-5 people, responsible for quality of their work and providing monitoring services to meet the customer's satisfaction

Dxc technology
Apr 2017 - Jan 2024Service delivery manager
Skytoll
Jan 2024 - nowEnd user support manager
Licenses & Certifications

Hp operations center software v8 for unix [ase]
Hewlett-packardMay 2006
Autodesk certificate - autocad 2000
AutodeskFeb 2000
Hp commercial desktops, workstations and notebooks [aps]
Hewlett-packardOct 2008- View certificate

Confluence fundamentals badge
AtlassianMay 2024 
Autodesk certificate - 3d studio max
AutodeskNov 1999
Autodesk certificate - autocad lt 2000
AutodeskDec 1999- View certificate

Jira fundamentals badge
AtlassianMay 2024 
Time management
SoitronAug 2008- View certificate

Itil foundation certificate in it service management
ExinAug 2008 
Hp operations center software v8 for unix [ais]
Hewlett-packardApr 2006
Honors & Awards
- Awarded to Peter HotakBest Employee of Q2/FY15 Hewlett-Packard Slovakia May 2015 From Recognition Newsletter:During the second quarter of FY15, Peter has made a number of significant contributions helping ESM to accomplish its operational goals and keep improving both quality and the efficiency of the organization at the same time. Technical workshops organized and led by Peter helped members of his team to master the installation and configuration of the OM in the virtual environment. Workshops brought a valuable outcome – further development of the team member’s… Show more From Recognition Newsletter:During the second quarter of FY15, Peter has made a number of significant contributions helping ESM to accomplish its operational goals and keep improving both quality and the efficiency of the organization at the same time. Technical workshops organized and led by Peter helped members of his team to master the installation and configuration of the OM in the virtual environment. Workshops brought a valuable outcome – further development of the team member’s skillset. As a separate activity planned and executed within the very short timeframe, Peter has led the ‘OM monitoring platform management’ knowledge transfer workshop on site in Germany for customer E.ON. Feedback received from the account was extremely positive, the account team was very happy with the quality of the knowledge transfer sessions. As an outcome, E.ON account will be able to operate secure monitoring environment using the account onshore team hence satisfying the security requirements of E.ON customer. On top of all business as usual activities, Peter has been also leading an internal initiative with the aim to improve the operational efficiency of the OM support teams. The initiative code named ‘VT hardening’ will help ESM to increase its efficiency even further. Thanks to Peter for all his dedication and his support of the HP ES objectives! Show less
Languages
- enEnglish
- slSlovak
- czCzech
- ruRussian
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