Experience

• 

  University of california, santa cruz

  May 2016 - Jun 2017

  Information technology support technician

  Responsible for resolving technical issues and overall IT maintenance of the computer labs at UC Santa Cruz.Tasks included desktop support for students and faculty, troubleshooting hardware/software issues, and maintaining daily operations for 12 computer labs across campus.

• 

  Agilent technologies

  Jun 2017 - now

  Assumed additional IT Compliance-related responsibilities. Drive IT compliance-related projects and operations across the Computing Services platform teams (storage, server, database, data center, security, and cloud).Responsibilities:Manage an offshore team tasked with monthly operational testing, privileged access management operations, attestation, SOP/Work Instruction documentation, and disaster recovery testing. This role also involves close work with IT audit groups, both internal and external. Show less Manage cross-functional and geographically spread projects in the Compliance, Security, and Storage areas of Agilent IT. Project Management of all compliance, and varying storage and security projects ranging from hardware deployments and migrations, to security tool roll outs.Successfully managed the hardware upgrade of mission-critical storage arrays supporting the SAP portfolio for Agilent. This was a highly visible project, involving numerous teams, requiring regular updates to the CIO and Senior Management. Show less

  • IT Compliance Program Manager Computing Services

    Jan 2020 - now

  • IT Project & Service Manager

    Jan 2019 - Jan 2020

  • Storage Subject Matter Expert (SME)

    Aug 2017 - Jan 2019

  • Data Management Intern

    Jun 2017 - Aug 2017