
Timeline
About me
Retired
Education

1 bakersfield college
-Mgt & public administration management and public administration certificateActivities and Societies: Volunteer Teaching Assistant for struggling students during my course studies. Also studied at Yuba, Mendocino, Porterville, Phoenix Colleges; NACM; numerous Leadership & Development courses.

2 empire high school - grass valley, ca
-High school diploma graduated junior yearActivities and Societies: Student, Office Asst to Superintendent/Principal

3 nevada union high school - grass valley, ca
-Activities and Societies: Jazz Band

4 amos alonzo stagg high school - stockton, ca
-Activities and Societies: Marching Band - Saxaphone; TA for Special Needs Children Class
Experience

Underwriters adjusting co
Jan 1972 - Nov 1977Senior supervising adjuster - city of phoenixFive letters of commendation

Farmers insurance group of companies
Jan 1977 - Jan 1980Office mgr/owner
Knti/k100 radio; kern,tulare,kings co. farm bureaus
Jan 1980 - Jan 1983Account mgr; weekend announcerRadio Ad Sales; Weekend Announcer; Remote Broadcasting; Newspaper Sales & Ad Design for 4 county Farm Bureau

Bse; b&b surplus; las plumas lumber
Jan 1982 - Jan 1993Credit managerMultiple lines credit manager - construction supply industry; equipment sales & service, pipe & steel, lumber & trusses. Represented National Association of Credit Management in Bakersfield, CA; Los Angeles, CA; Las Vegas, NV; Washington D.C.

Hackney hood insurance agency
Apr 1982 - Apr 1983AssociateInsurance CSR

Savmor market
Mar 1993 - Nov 1996Credit manager; notary publicConverted ledger Account Receivable system to computerized system; credit management; receiving; Notary Public

Cheap tickets / cendant corp
Dec 1996 - Nov 2003Senior supervisor; trainer; call center start up teamLakeport, CA Call center 200-470 agents: Alternately performed multiple functions according to operational need; supervised teams of 18-36 travel specialists, travel sales trainer, call center start up team, HR & recruiting coordinator, hub support and supervision, customer service & ticketing supervisor. Developed/facilitated system for Supervisor, Training, and Support staffProject Assignments:Tampa, FL Call Center - Developed, implemented, facilitated streamline tracking system of 893 applicants. Conducted Job Fair for MCI WorldCom, Pinellas Park, FLColorado Springs, CO - Trainer/Support Facilitation of Supervisor & Manager team. Show less

Various companies
Aug 1997 - nowFacilitator and trainerSAMPLING OF COURSES FACILITATED OR TRAINED:Travel New Hire Classes Lakeport, CA 1997, 1998, 2003, 2006Mendocino Community College - guest teacher for Life Experience class 2007New Hire Training AAA University Peer Training Asst under Alan Little-Kingpierce 2006Virtual Call Center - Procedures, Policies, Apps 2003Travel New Hire Class Tampa, FL 2001Travel New Hire Class Colorado Springs, CO 1998CTI Mangement Development Series 1997

U.s. cellular
Jan 2003 - Jan 2005Retail store manager4 locations: Two retail stores, two kiosks in Lake and Mendocino CountiesRemodeled show floor.Increased Profit 148%Project Assignments: Chicago, IL; Norman, OK; Medford and Portland, OR

Lincoln-leavitt insurance agency, inc
Aug 2005 - Dec 2005Commercial lines csrLincoln-Leavitt is part of The Leavitt Group's team of insurance professionals consisting of individuals with a wide range of expertise. Tom Lincoln & staff is an outstanding organization to work for.

Aaa northern california, nevada, utah
Jan 2006 - Sept 2013Area business managerBusiness Manager - Humboldt, Del Norte, Mendocino, Lake Counties, CAAssistant District Sales Manager - Eureka, Lakeport, Ukiah, CASales & Service Supervisor - Eureka, CACombo-Manager (Travel, Insurance, Membership) - Eureka, CASales & Service Generalist - Ukiah, CASales & Marketing Associate - Ukiah, CA

Redwoods leavitt insurance agency the leavitt group
Oct 2013 - Jun 2019Commercial, workers comp, life, bonds
Lincoln-leavitt insurance agency, inc.
May 2019 - nowOffice administrative assistant
Retired
Mar 2024 - nowRetired
Licenses & Certifications
- View certificate

Ca insurance broker: property, casualty, life, health, accident, sickness
Ca department of insuranceDec 2004 
Management & public administration
Bakersfield collegeApr 1991
License: life, health & disability
State of californiaJan 1985
License: property & casualty
State of arizonaJan 1977
License: surety bonds
State of arizonaJan 1977
License: insurance claims adjuster
State of arizonaJan 1975
Notary public
State of californiaJan 1992
License: fire & casualty
State of californiaJan 1981
Honors & Awards
- Awarded to Dawn Hodge, CLCSAmbassador of the Year 2017 Greater Eureka Chamber of Commerce Jan 2018
- Awarded to Dawn Hodge, CLCSLeadership Achievement Award AAA NCNU Dec 2010
- Awarded to Dawn Hodge, CLCSNational Affairs and Legislative Committee Credit Mangers Association of California Jan 1992
- Awarded to Dawn Hodge, CLCSWashington DC Legislative Conference National Affairs Committee Credit Mgrs Association of CA Mar 1991 Delegate meetings with Senate and Congress regarding Commercial Industry Credit Management bankruptcy impacts.
- Awarded to Dawn Hodge, CLCSCredit Executive of the Year Credit Mangers Association of California Mar 1990
- Awarded to Dawn Hodge, CLCSLeadership Recognition Cheap Tickets/Cendant Corp 1997, 1998, 1999, 2001, 2002, 2003
Volunteer Experience
Vice President, Kiwanis of the Year 2011
Issued by Kiwanis International
Associated with Dawn Hodge, CLCSFormer Member
Issued by American Business Women's Association
Associated with Dawn Hodge, CLCSFinancial Committee; AfterWork Network Co-Founder
Issued by Eureka Woman's Club
Associated with Dawn Hodge, CLCSAdministrative Volunteer
Issued by Hospice Services of Lake County on Oct 2022
Associated with Dawn Hodge, CLCSChild Sponsor
Issued by World Vision on Jan 2010
Associated with Dawn Hodge, CLCSWorship Team Keyboard & Vocals
Issued by Lakeport Christian Center on Jan 2019
Associated with Dawn Hodge, CLCSFormer Chair - Ambassador Program - Ambassador of the Year Award
Issued by GREATER EUREKA CHAMBER OF COMMERCE on Oct 2013
Associated with Dawn Hodge, CLCSChairman & Co-Founder
Issued by AfterWorkNetwork on May 2017
Associated with Dawn Hodge, CLCSAdvisory Board Member - Treasurer & Worship Team
Issued by Cutten Community Church on Dec 2014
Associated with Dawn Hodge, CLCSVolunteer
Issued by Hannah's Promise on Oct 2009
Associated with Dawn Hodge, CLCSVolunteer
Issued by Eureka Faith Center Foursquare Church on Nov 2009
Associated with Dawn Hodge, CLCSMentor Mom
Issued by County of Kern At-Risk Youth Mentor on Jan 1988
Associated with Dawn Hodge, CLCSMezzo Soprano Vocalist
Issued by Bakersfield Masterworks Chorale on Jan 1988
Associated with Dawn Hodge, CLCS
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