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Matthew Eaton

Matthew Eaton

Service Advisor

Followers of Matthew Eaton70 followers
location of Matthew EatonGreater Boston

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  • Timeline

  • About me

    Child Support Officer at Massachusetts Department of Revenue

  • Education

    • St. Sebastian's School

      1997 - 2001
      High School Diploma High School Curriculum 3.8

      Activities and Societies: Baseball, Football, Hockey, Drama, Chorus, Archery, Ski Team

    • Southern New Hampshire University

      2013 - 2017
      Bachelor of Science (BS) Information Technology 3.5

      I am a current student in Information Technology with a concentration in Cybersecurity.

  • Experience

    • Sentry Ford

      Jun 2007 - Oct 2009
      Service Advisor

      I was responsible for selling customer needed service on their vehicle. I also had to help customers with any issues regarding their repairs.

    • Whole Foods Market

      Oct 2009 - Jan 2011
      Customer Service Supervisor

      I was responsible for managing customer service front end employees as well as assisting customers with returns or other concerns.

    • JetBlue Airways

      Jan 2011 - Dec 2014
      Airport Operations

      I was responsible for giving exceptional customer service to customers traveling. I had to resolve ticketing issues, as well as delays and cancellations. I was the front line for any problems that arose.

    • Santander Bank, N.A.

      Oct 2014 - Jun 2017
      Personal Banking Representative

      I am responsible for direct customer interaction. I have to reach or exceed sales goals, as well as resolve customer issues with their accounts and services. I am the primary salesperson in the branch, as well as the go-to guy for resolving problems.

    • MassDOT

      Nov 2017 - Jun 2018
      Customer Service Representative

      I assisted Mass residents with license and registration questions

    • Massachusetts Department of Revenue

      Jun 2018 - now
      Child Support Officer

  • Licenses & Certifications

  • Volunteer Experience

    • Aird

      Issued by The Sherrill House on Jan 2001
      The Sherrill HouseAssociated with Matthew Eaton