Experience

• 

  Crosby's marblehead

  Oct 2019 - Dec 2022

  Frontend manager

  Promoted from cashier to closing manager during senior year of high school. Managed 4-6 cashiers per shift and handled customer questions and complaints. Closed the store at night, and was responsible for bringing the tills to the safe, locking up the safe, setting the alarm and locking the store.

• 

  Plymouth rock assurance

  Jun 2023 - Aug 2023

  Claims internship

  Learned about the auto-insurance claims industry, and was trained to take first notice of loss calls, assisting customers with various questions and concerns about their claims, and also creating new claims for customers. Also worked with the claims analytics teams on various projects to help assist management in making departmental decisions.