Padam Thapa

Experience

• 

  MetLife

  Aug 2011 - Sept 2020

  • Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained.• Coordinating and scheduling meetings with clients to discuss projects progress.• Increased customer satisfaction by closely monitored team member performance and assessing problematic practices.• Giving prompt and accurate information on individual staff member performance.• Improved team efficiency and productivity by restructuring workflow and managing assignments.• Daily duties include the analyzing and validating of reinsurance files and corresponding premium payments. Processing and providing accurate and timely information stakeholders in relation to policies• 6 years’ experience in analyzing data• Understand the application of premium and direct claims to various reinsurance treaties• Analyzing and reviewing Reinsurance treaties terms• Managing, extracting, reviewing and cleansing data across multiple sources/data repositories• Assist with day to day TAI processing as requested• Respond to reinsurance inquiries from internal business partners as well as Reinsurers• Knowledge of reinsurance with demonstrated analytical and research skills• Support the production of monthly reinsurance MIS and data files management• Coordinating and scheduling meetings with customers to discuss projects progress.• Increased customer satisfaction by closely monitored team member performance and assessing problematic practices.• Preparation of BRD (Business requirement document), SOP, detailed test scripts, test plans, test log/check log, template coding, creating SharePoint Task and managing user acceptance testing as per the requirement in projects.• Assist with reporting and data management tools. E.g. Excel, MS Access, SQL Show less • Daily duties include the analyzing and validating of reinsurance files and corresponding premium payments. Processing and providing accurate and timely information stakeholders in relation to policies• 5 years’ experience in analyzing data• Understand the application of premium and direct claims to various reinsurance treaties• Analyzing and reviewing Reinsurance treaties terms• Managing, extracting, reviewing and cleansing data across multiple sources/data repositories• Assist with day to day TAI processing as requested• Respond to reinsurance inquiries from internal business partners as well as Reinsurers• Knowledge of reinsurance with demonstrated analytical and research skills• Support the production of monthly reinsurance MIS and data files management• Coordinating and scheduling meetings with customers to discuss projects progress.• Preparation of BRD (Business requirement document), SOP, detailed test scripts, test plans, test log/check log, template coding, creating SharePoint Task and managing user acceptance testing as per the requirement in projects.• Assist with reporting and data management tools. E.g. Excel, MS Access, SQL Show less

  • Team Leader

    Jan 2019 - Sept 2020

  • Specialist

    Jul 2015 - Dec 2018

  • Senior Associate

    Aug 2011 - Jun 2015
• 

  Mercer

  Oct 2020 - Apr 2023

  Assistant Manager
• 

  Marsh McLennan

  May 2022 - now

  Manager