Eric Hunt

Eric Hunt

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location of Eric HuntBurke, Virginia, United States

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  • Timeline

  • About me

    Customer Success Manager at Mattersmith Inc.

  • Education

    • Chandler High School

      1981 - 1984
  • Experience

    • PremierGarage Systems, LLC

      Apr 2000 - Nov 2011

      - Provided all product engineering needs including the research and development of new products.- Improved the structural integrity of the company’s current products.- Monitor and adjust all processes within each department to improve quality and efficiencies. This would include implementing new technologies to keep up with the ever-growing demand of the company. Responsible for the setup, programming, repair, routine calibration and maintenance of all production equipment to ensure quality and minimize downtime. - Created assembly manuals, installation handbooks, instructional videos and a training website.- Responsible for training franchisees on the techniques of assembly and installation. and,- Responsible for the training or cross training all plant employees in the responsibilities processes and procedures of each position. - Led a team of 4 1/1 two – man installation crews capable of installing an average of 60 a day.- Developed an installation process that led to a 300% increase in daily revenue from cabinet installations alone.

      • Manager of Product and Process Technologies

        Apr 2006 - Nov 2011
      • Maintenance Mechanic

        Apr 2006 - Jan 2011
      • Corporate and Franchise Training Specialist

        Apr 2003 - Apr 2010
      • Lead Installer

        Apr 2000 - Apr 2003
    • WHIP'S CARPENTRY US, LLC

      Nov 2011 - Jul 2016

      - Led a team of 18 full-time employees- Improved efficiency and productivity by eliminating waste and production constraints.- Increased production capacity by nearly 45%- Helped the company evolve from a mass production to a made-to-order business model.- Monitored order entry, production, packing and shipping processes to ensure quality and efficiencies.- Established and adjusted work procedures to meet production and shipping schedules.- Adhered to all applicable regulation, policies and procedures for health, safety and environmental compliance.- Coached employees in developing and achieving individual performance goals. Show less

      • Chief of Operations

        Sept 2013 - Jul 2016
      • Manager of Product and Process Technologies

        Nov 2011 - Sept 2013
    • Skooter Inc.

      Jul 2016 - Aug 2017
      Data Integration Engineer

       Provided data integration services. Provided one-on-one training to new clients and created self-help aids like instructional videos and software documentation. Aided in software development by adding real-word knowledge of the manufacturing industry including engineering practices, manufacturing processes and machinery. Assisted in the testing of all new software beta releases.

    • Justo3D

      Aug 2017 - Sept 2019
      Small Business Owner

      Provided product modeling services specializing in dynamic models used for pricing, marketing and manufacturing.

    • KATERRA

      May 2018 - Apr 2020
      Senior Project Director

      - Led the design, specification and implementation of $20M case-good manufacturing systems for two plants.- Developed manufacturing process for case goods.- Served as the primary point-of-contact with foreign equipment manufacturers.- Managed the receipt of all machinery and coordinated with riggers, electricians, plumbers and dust collection technicians.- Responsible for holding the project and teams to a rigorous deadline.- Responsible for the testing and acceptance of all new machinery.- Routinely interfaced with executives, department heads and other support staff.- Provided subject-matter-expertise on information systems design and implementation. Show less

    • Self-employed

      Apr 2020 - May 2020
      Transitioning Data Integration Specialist
    • Mattersmith Inc.

      Jun 2020 - now
      Customer Success Manager
  • Licenses & Certifications

    • Certified Content Developer and 3D Warehouse Partner

      SketchUp
      Apr 2017
      View certificate certificate
  • Honors & Awards

    • Awarded to Eric Hunt
      SketchUp Certified Content Developer and 3D Warehouse Partner SketchUp Apr 2017 Eric Hunt specializes in 3D modeling services for manufacturers, architects, and construction companies interested in converting their designs into 3D SketchUp models that are beautify crafted with just the right level of detail. With the growing number of plugins for SketchUp, more and more manufacturers and construction companies are leveraging their product data in new and exciting ways. Eric Hunt is certified to help and can easily relate to your product needs due to over 30 years… Show more Eric Hunt specializes in 3D modeling services for manufacturers, architects, and construction companies interested in converting their designs into 3D SketchUp models that are beautify crafted with just the right level of detail. With the growing number of plugins for SketchUp, more and more manufacturers and construction companies are leveraging their product data in new and exciting ways. Eric Hunt is certified to help and can easily relate to your product needs due to over 30 years experience in manufacturing, woodworking, residential construction and product engineering. Show less