Jade Soto

Experience

• 

  Synapse Science and Technology Learning Center

  Dec 2018 - May 2019

  Coordinator

  - Taught OCPS schools the fundamentals of coding and robotics, showcasing the ability to effectively communicate complex concepts.

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  University of Central Florida

  May 2019 - Aug 2019

  Summer Intern

  - Utilized advanced Excel functions to clean, filter, and manipulate data, enabling efficient and accurate data analysis

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  Foxtail Coffee Co

  Oct 2019 - Jun 2022

  Barista

  - Excelled in customer service by providing excellent interpersonal communication and building positive relationships with clients - Improved sales efficiency by leading training for new hires and existing employees resulting in a 30% increase in customer satisfaction

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  Orlando Health

  May 2021 - Aug 2021

  Summer Intern

  · Diagnosed and troubleshoot to resolve IT-related issues from calls and web tickets· Provided tier 1 technical support· Collaborated with management with improving customer satisfaction User interface· Remotely managed customer’s reported issues across all hospitals

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  Cole Engineering Services, Inc. (CESI), a By Light Company

  Jan 2022 - Jun 2022

  Software Engineer Intern

  - Collaborated with a team to design and develop software using agile methodologies to maintain and write software, hardware, and documentation configuration baselines- Revamped and reorganized Confluence pages, improving the clarity and accessibility of information- Assisted the phase 1 software team in developing a 5G-based AR/VR enhancement for Army mission planning and training, as part of a prototype project

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  Bapple & Company

  Mar 2022 - Aug 2022

  Software Engineer
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  University of Central Florida and Lockheed Martin

  Jun 2022 - now

  Software Engineer Intern

  - Implemented new features and design improvements to improve the user experience of various REACT framework tools, resulting in an increase in user satisfaction - Produced queries in SSMS to validate metric data for web applications- Designed and implemented batch files to streamline the process of launching Node.js applications- Successfully implemented Agile SCRUM methodologies and utilized JIRA ticketing system to effectively manage software development projects Show less

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  L3Harris Technologies

  Jul 2023 - now

  Software Engineer