Experience

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  The adich clinic

  Jul 2008 - Apr 2009

  Receptionist

  • Wrote and edited extensive procedural manual • Communicated to clients their insurance verifications and benefit plans• Sole handler of clinic scheduling and treatment plan coordination• Managed and maintained patient tracking list in Microsoft Excel spreadsheet• Utilized multiline phone system efficiently to streamline communication with clients• Gained experience with extensive filing systems

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  Whirlwinds learning center and preschool

  Jul 2009 - Aug 2011

  Marketing specialist and office manager

  • Developed online and print marketing materials to increase sales and brand awareness • Generated content for website, email blasts, and company newsletters• Designed and produced annual Whirlwinds brochure• Operated as designer, editor, and writer for all collateral• Responsible for personnel schedules, accounts payable and receivable, and payroll

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  K&l gates

  Oct 2011 - Aug 2017

  • Member of the firmwide copy writing and editing team, which provides support for the firm’s offices across five continents• Project management of various communications projects• Develop copy for digital and print advertisements • Assist with drafting copy for the firm's social media channels• Write/edit content for the firm’s website and marketing collateral• Draft content for various communications projects, including annual diversity and pro bono reports• Assist with website content management, including lawyer biographies, lawyer-authored articles, events, and alerts• Leverage strong knowledge of HTML and CSS style to design and update various e-communications for internal and external distribution• Contribute to varied marketing and department team efforts and priorities • Provide support to the director of marketing communications and assistant director of marketing communications• Responsible for managing the central marketing budget and assisting in planning efforts Show less

  • Content Marketing Manager

    Jul 2017 - Aug 2017

  • Marketing Communications Specialist

    Oct 2011 - Jul 2017

  • Marketing Communications Coordinator

    Oct 2011 - Sept 2014
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  T-mobile

  Aug 2017 - now

  • Manages flow and assignments of all frontline communications requests and major launches (average of more than 20 requests per week).• Owns the TFB Source communication (audience: sales frontline).• Main liaison with TFB Innovation and Experience Offers, Promos, and Devices team.• Dark project communications support.• Owns device communications.• Technical liaison and trainer for PoliteMail sending platform. • Responsible for creating and distributing messages related to T-Mobile for Business. • Participated in the development of T-Mobile’s communication planning process including knowledge of key stakeholders, development of key messages, and tactical plans to support the organization’s positioning and priorities. • Acted as an advisor on communications and change management for T-Mobile, interacted with internal and external stakeholders and managed implementation.

  • Sr. Communications Manager

    Jul 2021 - now

  • Communications Manager, T-Mobile for Business

    Aug 2017 - now