Karla Martínez Beltrán

Experience

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  SkyCom Call Center

  Aug 2012 - Aug 2013

  Customer Service Representative

  • Advise Terracom clients about phone services for United States Citizens.• Sale of mobile phone services• Technical support

• 

  OneLink BPO

  Aug 2013 - Apr 2019

  Avianca Travel Agency Executive

  • Evaluation and authorization of commercial processes between Avianca airline and travel agencies.• Approval of individual and business rates.

• 

  Cognizant

  May 2019 - now

  Strategic Sourcing for Mexico and Central America. Activities: • Candidate Sourcing ( X-Ray search, boolean search in Linkedin & social media, job portals ) • Sourcing and Recruiting: Developers SAP. Costumer Service, Tech Support, QA Testers, PM, Data Engineers, Data Scientists, Cloud Engineers, & Others • Update the database with active candidates. • Apply outreach strategies depending on the profile (mailing, cold call, social media post). • Work closely with the team to analyze client requirements against qualifications of candidates and match the best candidate with client needs. • Determine and implement appropriate recruiting techniques for market, industry, skill set, and region • Research, write and post technical job descriptions. Perform pre-screening calls and interviews to analyze applicant’s abilities, experience and culture fitExtra activities I do:• Commercial intelligence and mapping• In charge of English club to help my team members to practice their English• Sourcing lives• Marketing Intelligence• Help in the creation of LinkedIn Articles• English translations Show less

  • Talent Acquisition Specialist

    Aug 2021 - now

  • Customer Support Specialist

    May 2019 - Aug 2021