Janea' McCoy

Experience

• 

  Sticky Fingers Restaurants

  May 2013 - May 2014

  Manager

  · Selected to travel to Savannah, GA to help increase productivity and efficiency as well as, train staff on restaurant policies and procedures· Recruited, trained, and managed a developing team· Managed and maintained inventory and costs related to labor, food, and bar· Coordinated and supervised the shifts of both the kitchen and front of the house· Oversaw PNL monthly reports· Ensured employee and customer satisfaction

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  Cinebarre

  May 2014 - Nov 2014

  General Manager

  · Supervised and increased effectiveness and efficiency of operational systems and process/policies to support the organization’s mission· Managed theater and staff to ensure both customer and employee satisfaction· Performed administrative, managerial, financial, inventory, and marketing related responsibilities· Functioned in high stress situations and adapted to unexpected increases in workload· Delegated responsibilities when needed to ensure timely/efficient completion of tasks· Reviewed current environment, identified issues, made recommendations and implemented solutions Show less

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  Ruth's Chris Steak House

  May 2015 - Jun 2016

  Server and Banquet Captain

  · Lead banquets and delegate tasks to staff members to ensure accuracy and efficiency· Communicate and coordinate with the head chef of banquets to deliver exceptional service· Ensure all opening and closing tasks are completed and all servers are checked out before leaving· Provide excellent customer service and aim for 100% satisfaction

• 

  High Cotton Restaurant

  Jun 2016 - now

  Banquet Captain

  · Lead banquets and delegate tasks to staff members to ensure accuracy and efficiency· Make sure the information on the banquet event order is taken care of accordingly· Communicate with management and chef to make sure we expedite service· Always accommodates the guest needs

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  Ruth's Chris Steak House

  Dec 2017 - now

  Sales Coordinator

  • Generate new sales • Go out every week for sales calls • Create/send out contracts, take the deposits, and create a Banquet Event Order• Manage clients records in Hotel Sales Pro Enterprise • Review all Banquet Event Orders for accuracy then send them out to the General Manager and Chef • Send out thank you notes/surveys to guests • Make sure all of our clients needs are met while answering any question they may have

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  Realty ONE Group

  Jan 2018 - now

  Real Estate Agent