Kirk Sharrow

Experience

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  The Tech Group

  Jan 2011 - Nov 2013

  Level 3 Operator

  • Providing quality and efficient information for all clients within the Tech Group Michigan, Arizona and Ireland network• Communicating and implementing procedures, plans and schematics from the corporate level • Providing troubleshooting and maintenance on multiple networks (26 clients) from LAN's and WAN's, virtual andphysical installation/upgrades as well as troubleshooting of daily programs such as Manufacturing Pro, qualitydatabases, Access 2007, Microsoft Word, Excel and Powerpoint• Implemented new revision and formats for documents that provide quality efficient data to be retrieved efficiently at a later time• Responsible for setting and implementing parameters for 44 molding presses• Record archiving/back up and updating as well as providing real time data while implementing a new paperless format for all of the molding networked presses and computers• Data entry information controls the product and the functionality of the product, this is a highly sensitive and delicate position• As a Level 3 Operator, responsible for quality control , document control, and inspecting parts Show less

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  Kerkstra Precast

  Aug 2011 - Nov 2011

  Crew/Quality

  • Fabrication of concrete precast walls, blue print reading, quality assurance and overtime on a daily basis• Strict and dangerous work environment in a construction/ fabrication setting• Often read and utilized blue prints to perform advanced skill sets vital to the production and assurance of fabricated products

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  OtterBase/Meijer

  Jan 2013 - Mar 2015

  POS~Quality Engineer

  Meijer QA(otterbase) Walker, MI Mobile• Executing and evaluating software bugs for Android and iOS• On call support for Android and iOS• Create and run test scripts (regression and critical)• Android and iOS validation of test code via GitHub• Jira Ticket system• Automation design • SQL, XML, Postman and Fiddler Point of sale Software 12/13 – 11/14• Quality Assurance advocate for point of sale software, hardware and new functionality• Updating imaging of Fast lane, Fuel and IDPOS Terminals• Organize test plan, create test scenarios, design documents that contain detail regression and critical test cases • Report defect bugs and complete tasks, bug reports and requirements with team foundation server• Perform automated testing using QTP• Guarantee optimal lab and testing environments• Communicate testing statuses, tasks, reports and builds for ITS management Systems coordinators, developers and electronic funds teams Hardware• Point of sale tender tax validation for the states of Michigan Kentucky, Illinois, Ohio and Indiana• Web fuel management for Gilbarco and Wayne fuel pumps ( PID, Fuel Controller Suite)• Train new members on functionality of point of sale testing Show less

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  MOSS

  May 2015 - May 2022

  Network Field Engineer - Security and VOIP Specialist

  Start Date 5/11/2015Network Security Engineer and VOIP systems specialist.Palo Alto Networks, Fortinet, Sophos, Sonicwall, HPE, Aruba, Mitel, Genetec, Axis Cameras.Project Management- Responsible for new / renewed revolving contracts including but not limited to architecture, programing, installation and end user support for all managed and non managed service clientele.

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  Moss Telecom

  May 2017 - May 2019

  Tech Director

  Start Date 11/1/2017Tech Director of Lakeview Community Schools.Responsible for all network development and configurations, Wi-Fi, web filter, security, servers, software, A/V systems, VOIP phone system, and device management.Over 1200 devices (Chromebook, iPads, Projectors, Laptops and Computers) are managed and maintained.1:1 student:device ratio.Project manager of all and any projects pertaining to technology. (security cameras, server upgrades, app development and deployment.Java, Android and Swift development and deployment Show less

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  Quantum Leap

  May 2022 - Jul 2024

  Voip Network Engineer

  Network VOIP engineer

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  Fusion IT LLC

  Jul 2024 - now

  Senior Voice Technician