Dr. Sowmya Ravi

Experience

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  Narthan Academy for Dance and Music, NADAM

  Nov 2010 - Mar 2021

  Dancer

  • Represented Indian Council for Cultural Relations at the Festivals of India Abroad, Cambodia (2017)• Toured 10 cities in the USA with the Dance production “Kathak Ki Kanak” (2016)• Performed for Her Majesty, Princess of Sweden, The World’s Children’s Prize for the Rights of the Child, Mariefred, Sweden(2013)

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  Ramaiah University of Applied Sciences

  Sept 2018 - Oct 2019

  Dental Intern

  • Performed, assisted, observed, and documented dental procedures for 9 departments• Evaluated and treated trauma patients for over 360 hours using a multidisciplinary team approach at Accident and Emergency• Treated underprivileged patients and educated them on the importance of Oral health at Kaiwara Primary Health Centre

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  Flux Auto

  Dec 2019 - Mar 2021

  • Launched a robust standard operating procedure manual which included re-engineering existing processes with well-defined workflows and process mapping techniques to maintain process consistency• Championed training of employees in best practices and redesigned processes to reduce implementation time by developing relationships with stakeholders at all levels of the organization• Formulated a continuous improvement framework for operational procedures, documentation, and training material to track inefficiencies and measure performance gaps• Spearheaded and implemented a Performance Management System by developing a holistic metric-driven 180-degree feedback employee development and communication process that resulted in increasing employee retention rate Show less • Meticulously investigated and reviewed the new employee onboarding workflow to streamline and structure processes resulting in reduced onboarding time, and increasing onboarding satisfaction rates• Reviewed and recommended process improvement strategies to stakeholders by conducting research pertaining to the application of improved business methods and tools• Supported Human Resources by updating company policies, hosting employee engagement activities, and designing creative content for marketing and internal communication Show less

  • Business Process Manager

    Feb 2019 - Mar 2021

  • Management Trainee

    Dec 2019 - Jan 2020
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  ECornell

  Sept 2021 - May 2022

  Student Enrollment Representative

  Successfully enrolled students in eCornell certification programs by establishing positive customer rapport, using IMPACT sales technique, and maintaining ~20% conversion rate

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  CVS Health

  Jun 2022 - Aug 2022

  Product and Operations Intern (Kidney Care)

  • Developed 8 recommendations to launch a differentiated clinical decision support module within an in-house care coordination platform to improve care team decision-making, early diagnosis of chronic kidney disease, and overall patient management• Performed extensive competitive market analysis to identify areas of opportunity for improvement and innovation, specifically in care coordination and data sharing capabilities within a value-based care reimbursement arrangement• Evaluated CVS assets to gain a deep understanding of their ability to support clinical decision tools by collaborating across teams and stakeholders to outline product requirements and define business objectives Show less

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  Cornell Sloan Program in Health Administration

  Aug 2022 - Dec 2022

  Graduate Teaching Assistant: The US Healthcare System
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  Cornell University

  Jan 2023 - May 2023

  Salsa and Latin Dance Teaching Assistant
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  Cornell Sloan Program in Health Administration

  Feb 2023 - May 2023

  Graduate Teaching Assistant: Physician Management
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  Healthcare Integrative Solutions, LLC

  Jul 2023 - now

  Business Analyst - Project Manager

  • As a Scrum Master, Implemented the Agile Scrum methodology for an 8 person global software team, resulting in improved development cycle time, team collaboration and product vision alignment• As a Project Manager, effectively managed both external and internal stakeholders, optimizing communication channels to streamline project progress and increase stakeholder satisfaction• As a Business Analyst, gathered comprehensive business requirements and prepared detailed product requirement documents, contributing to the development of features for an operational billing platform tailored to home health and physician practices Show less