Nadeem Badri

Experience

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  InterGlobe Technologies Ltd (IGT)

  Nov 2006 - May 2007

  Customer Service Specialist

  Customer Services and Quality Assurance Specialist supporting passenger queries and quality of customer service.

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  Radixx Solutions International

  May 2007 - Oct 2009

  Account Manager / Implementations Specialist

  1. Serve as the lead point of contact for all customer account management activities in the Asia Pacific Region2. Elevated account management by predicting and outlining proactive solutions.3. Hosted product demonstrations and promoted features to clients.4. Collaborate with sales team to identify and grow opportunities within the region.

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  GoAir

  Feb 2010 - Jun 2013

  IT Manager - Commercial Systems

  1. all Commercial Systems used by GoAir. Provided strategic roadmap for commercial systems in alignment with the commercial vision of the organisation. 2. Facilitated formulation of system specifications through end user interaction and get them translated into functionality through external and internal IT teams. 3. Managed external vendor engagement from a project/programme delivery and functional perspective. 4. Capitalized on industry and marketplace trends to strategize solutions and enhance business operations. Show less

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  AirAsia

  Jul 2013 - Feb 2015

  Innovation, Commercial and Technology- Manager - India

  1. Headed the Technology Department for AirAsia India Private Ltd, focusing on organizational setup, operational planning and readiness, infrastructure setup, vendor and supplier contracts and service-level agreements.2. Engaged closely with the Commercial, Ancillaries and Operations Teams to develop and lead large-scale technology initiatives for long-term strategic plans and solutions.3. Managed INR 25Cr IT capital and operational budget to drive key business strategies and processes.

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  Emirates

  Mar 2015 - now

  1. Collaborate with business and IT stakeholders to develop and implement strategic initiatives focused on maintaining and sustaining business2. Established the Agile Portfolio Management Office to provide Servant Leadership, Lean Governance, and Consulting/Account Management services across 9 business portfolios.3. Designed the Target Operating Model for Agile SDLC, connecting Business Strategy to Portfolio Funding, Governance and Operations 4. Servant leadership by example, using situational awareness to empower teams, resolve conflict and focus on relentless improvement5. Performed complex strategic and financial analysis to determine budget requirements for IT and justify requested funding from all departments to the Emirates and dnata presidents Show less 1. Managed "Operations & Safety" and "Customer Experience and Design" business portfolios accounts supported by PMO best practices aligning to the business's standards and strategic objectives. 2. Collaborated with business and IT stakeholders to develop and implement strategic initiatives focused on maintaining and sustaining business.3. Implemented and upheld overall funding governance, monitor and track portfolio performance and provide data driven insights to stakeholders to make correct investment decisions. 4. . Designed and implemented IT and portfolio level reporting for senior business executives. Show less

  • Agile Delivery Manager

    Feb 2023 - now

  • IT Programme / Portfolio Lead

    Mar 2020 - Feb 2023

  • APMO Programme / Portfolio Lead

    Mar 2017 - Mar 2020

  • Business Systems Controller

    Mar 2015 - Mar 2017