Deep Enrich
Shubham Gupta
Sr Associate
95 followers
South Delhi, Delhi, India
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About me
Information Technology Specialist
Education
Mahatma Gandhi University
2013 - 2016
Experience
Wipro
Feb 2014 - Dec 2016Sr Associate
Beno Support Technologies
Aug 2017 - Aug 2018Sr technician
HCLTech
Jun 2019 - Oct 2020Network AnalystGreat organisation to work with.
LTIMindtree
Dec 2022 - nowSr software engineer office 365
Licenses & Certifications
- View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInDec 2020
- View certificate
Customer Service Foundations
LinkedInDec 2020 - View certificate
Customer Service: Serving Customers Through Chat and Text
LinkedInDec 2020 - View certificate
Building Rapport with Customers
LinkedInDec 2020 - View certificate
Customer Service: Handling Abusive Customers
LinkedInDec 2020 - View certificate
De-Escalating Intense Situations
LinkedInDec 2020 - View certificate
Customer Service: Call Control Strategies
LinkedInDec 2020 - View certificate
Become a Customer Service Specialist
LinkedInDec 2020 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInDec 2020
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