Betty Thomas

Betty Thomas

President

Followers of Betty Thomas247 followers
location of Betty ThomasLake Mary, Florida, United States

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  • Timeline

  • About me

    Senior Analyst at AAA

  • Education

    • University of Pittsburgh

      -
      M.Ed Counseling
    • Wright State University

      -
      MBA Economics and Psychology
  • Experience

    • Market Information Specialists

      Jan 1986 - Jan 2000
      President

      Market Research Consulting Firm. Developed business plan, implemented marketing strategy, grew client base and hired, trained and managed staff. Conducted survey and focus group research studies for public and private sector clients in a variety of industries.

    • Aerial Communications

      Jan 1996 - Jan 1998
      Facilities manager and HR coordinator

      Performed HR function, facilities management, managed administrative and sales service staff of 5, was liason with corporate headquarters, resolved escalated customer service issues, and reported to Director. Participated in the build up of staff from 6 to over 100 employees as we launched service in the Orlando area. Aerial was later sold to VoiceStream and then T-Mobile.

    • AAA

      Jan 2000 - now
      Senior Analyst

      Manage complex custom club, business line, R&D and pilot projects. Perform ongoing competitive intelligence. Launched new ongoing customer satisfaction tracking study. Experienced focus group moderator. Excellent verbal, written, presentation and interpersonal skills.

  • Licenses & Certifications