Craig Hector

Experience

• 

  U.S. Bank

  Jan 2009 - Dec 2009

  Bank Teller
• 

  TD Ameritrade

  Jan 2010 - Jan 2022

  Led and coached a team of 12-15 financial services representatives in a service to sales environment. Responsible for meeting and exceeding target metrics in efficiency, sales, and client satisfaction- as well as meeting quarterly asset goals. Encouraged and promoted a culture where associates act as true advocates for our clients. Provided professional development opportunities and proliferated talent throughout the organization. Supported clients who were trading complex options, futures, and forex. Created custom Thinkscript studies. Helped clients better understand and utilize the thinkorswim platform.

  • Senior Manager, Trading Solutions

    May 2018 - Jan 2022

  • Senior Manager, Seasonal Associates (Temporary Role)

    Oct 2017 - May 2018

  • Team Manager, Client Services

    Jan 2015 - Oct 2017

  • Trade Desk Representative

    Jan 2011 - Jan 2015

  • Financial Services Representative

    Jan 2010 - Feb 2011
• 

  Charles Schwab

  Jan 2022 - now

  Senior Manager Product Management and Marketing, Trading and Education