Ravi Pratap Singh Solanki

Experience

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  Splash Events

  Jan 2010 - Jan 2011

  Event manager

  Liaising with clients to ascertain their precise event requirements. Working closely with key stakeholders at every level of the business to ensure the effective delivery of events. Duties:Responsible for revenue generation and also encouraging repeat business.Working closely with exhibition organizers, stand designers and contractors.Developing, implementing and managing events.Organizing trade fairs, conferences, away days, product launches. Managing all group rooms and banqueting processes and procedures. Liaising with clients at a high level. Overseeing procurement of catering, audiovisual, security & rental needs.Managing relationships with sponsors.Preparing delegate packs and promotional material. Maintaining a calendar of events for effective long term planning & management.Supervising & coordinate the activities of personnel, subcontractors & vendors.In charge of accommodation, schedules, travel, day plans and registration procedures.Experienced in running events for up to 1,000 delegates.Ability to delegate. Able to work effectively with different personalities.Can work effectively on several projects simultaneously. Aware of health & safety, disability access regulations and legislation. Experience of organizing events, targeted at corporate, foundations and trusts.Demonstrated ability for accuracy and thoroughness.Able to work under pressure and as part of a team. Show less

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  SBS

  Dec 2010 - Dec 2011

  Team Leader

  The job of mine as a Team Leader was a highly focused position to ensure a service oriented and professional working environment by supervising the performance of team members and executing necessary actions for their motivation when required. It includes all reporting aspects, communications terminology and technology, and organizational procedures.

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  Technosolutions

  Dec 2011 - Jul 2012

  Business Analyst

  I performed a crucial role in moving an organization toward efficiency, productivity and profitability. The primary responsibility was maintaining the relationship between a business’s operational needs and technology delivery. I typically provide business and data analysis services to a development team.I worked with users to identify required changes throughout the project; often, I lead efforts related to testing. My duties include communicating required changes to the development team, and assisting in enforcing project schedules and deadlines.When making presentations or meeting with clients and management, I exhibit a high degree of confidence – which is usually based in an extensive knowledge of emerging industry practices and significant problem-solving experience. Show less

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  IMS people

  Aug 2012 - Apr 2013

  Recruitment Consultant

  As a recruitment consultant I am responsible for attracting candidates and matching them to temporary or permanent positions with client companies. I work with client companies, building relationships in order to gain a better understanding of their recruitment needs and requirements.As a recruitment consultant I attract candidates by drafting advertising copy for use in a wide range of media, as well as by networking, headhunting and through referrals. I screen candidates, interview them, do background checks and finally match them to their clients. I also provide advice to both clients and candidates on salary levels, training requirements and career opportunities.The role of mine as a recruitment consultant is very sales orientated, although it also involves helping individuals and organisations Show less

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  Safal Softcom Pvt Ltd

  May 2013 - Sept 2013

  Business Development Executive

  The primary role is to prospect for new clients within advertising, broadcasting, publishing, education and new media, then plan persuasive approaches and pitches that will convince these organizations to do business with the company also develop a rapport with new clients, and set targets for sales and support that will continually improve the relationship. I also grow and retain existing accounts by presenting new products and support services to clients. I work with mid and senior level management, and closely linked with the licensing sales team.It includes a number of techniques designed to grow an economic enterprise. Such techniques include assessments of marketing opportunities and target markets, intelligence gathering on customers and competitors, generating leads for possible sales, follow-up sales activity, formal proposal writing and business model design. Show less

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  WsCube Tech

  Sept 2013 - May 2015

  Business Development Manager

  The primary role is to prospect for new clients within advertising, broadcasting, publishing, education and new media, then plan persuasive approaches and pitches that will convince these organizations to do business with the company also develop a rapport with new clients, and set targets for sales and support that will continually improve the relationship. I also grow and retain existing accounts by presenting new products and support services to clients. I work with mid and senior level management, and closely linked with the licensing sales team.It includes a number of techniques designed to grow an economic enterprise. Such techniques include assessments of marketing opportunities and target markets, intelligence gathering on customers and competitors, generating leads for possible sales, follow-up sales activity, formal proposal writing and business model design. Show less

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  C G Technosoft Pvt Ltd

  Jun 2015 - Dec 2015

  Business Development Manager

  Key Responsibilities:==> Creating, analyzing, and validating detailed functional specifications.==> Facilitating design sessions with the implementation team to define the solution.==> Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.

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  Tech Anand Rathi - ARIT

  Sept 2017 - Feb 2019

  Business Development Manager

  Collaborates with multiple teams (onsite and virtual) and acts as a liaison between different business units and IT team in gathering requirements to be used in developing reports using business analytics tools used by the company (OFA, ZOHO)Provides business recommendations to decision-makers on how to increase sales revenue, retain and attract more customers and strengthen online presenceLeads the measurement of Paid Search performance, customer analytics, category analytics and program tracking and optimization.Coordinates with different departments such as Accounting, Supply Services, Marketing, Sales, and Operations. Show less

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  EClinicalWorks

  Mar 2019 - Aug 2023

  Product Analyst
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  Concentrix

  Jan 2024 - now

  BBWC Advisor

  - Customer Service Excellence: Exceeded revenue targets by 80% while delivering outstanding customer service.- Outstanding Customer Experiences: Maintained an 85% CSAT rating by providing knowledgeable customer experiences in a polite and professional manner.- Principal Point of Contact: Acted as the main point of contact for technical questions pertaining to hardware, software, and other products customized for individual clients.- Empathy and Active Listening: I gave clients a kind greeting, paid close attention to their needs, and shown empathy.- Problem-Solving: To swiftly handle challenging situations, I clarified customer needs, checked for understanding, and employed decision-support technologies.- Product and service understanding: Exhibited a profound comprehension of the goods and services provided by the client, as evidenced by the meticulous account notes and documentation that followed.Attained and exceeded performance benchmarks, including quality benchmarks and customer satisfaction survey outcomes, in terms of performance metrics.- Ongoing Education: Intensely involved Show less