
Dr. MUSTAFA YILDIZ
Customer Relationship Management (CRM)

Connect with Dr. MUSTAFA YILDIZ to Send Message
Connect
Connect with Dr. MUSTAFA YILDIZ to Send Message
ConnectTimeline
About me
Purchases Manager at BBG
Education

Selçuk Üniversitesi
2014 - 2018Doctor of Philosophy (Ph.D.) Environmental Engineering Technology/Environmental Technology
Experience

Korek Telecom
Mar 2007 - Jun 2010Customer Relationship Management (CRM)Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers.also, CRM is often used to refer to technology companies and systems that help manage external interactions with customers.with, Major areas of growth in CRM technology include software, cloud computing, and artificial intelligence.

Kare engineering
Mar 2010 - Jan 2012Environmental Engineer supervisor* Report environmental incidents to plant management, including mishaps such as internal spills, external releases, potential permit non-compliances, and upcoming regulatory inspections* Lead or support the preparation and negotiation of various environmental permit applications* Interface with different regulatory agencies, prepare needed documentation, schedule required testing, and provide any necessary, additional follow-up documentation

ASALAT TRIDING
Jan 2012 - Feb 2014International Sales SpecialistConducting business in an international environment with constant travels abroadRunning an international account from all aspects including sales, stock management, customer relations, etc.Building up business strategies in designated markets and following global technology trends.Analyzing the market, customers, and performance of the department and reporting to management.

Knowledge University
Jan 2014 - Feb 2018Research AssistantPreparing and delivering lectures, tutorials, workshops, and seminars.Developing curricula and course material that can be used across a number of platforms.Collaborating with other academics and lecturers to improve teaching methods and expand the knowledge base.Setting and grading assignments, tests, and exams.Conducting research, and writing papers, proposals, journal articles, and books.Attending and participating in meetings, conferences, and other events in and outside of the institution.Participating in training opportunities and initiatives at the institution.Providing support to students and other colleagues.Staying current by reading widely and producing published work in the field. Show less

SF YILDIZ MAKINA
Mar 2018 - Mar 2023International Sales Marketing ManagerMeet with clients to support and grow sales volumeServe as a secondary contact for international clientsMay require being proficient in a secondary languageProvide leadership and guidance to your customer service, planning and logistics teams to ensure that customers receive their appropriate shipmentsWork with international brokers who attend international tradeshows and meetings.Work to develop new business and growth opportunities and manage volumes and margins to generate efficiency for manufacturing and margins for earningsInvestigate new sales opportunities and actively solicit business from potential customersUtilize in-depth industry knowledge to build credibility and become a trusted advisor with customers both domestically and abroadKnowledge of the details of the export business to ensure that government policies, labeling systems, transportation and payment laws are followedNegotiate and monitor export rates and services to reduce operating costs and increase profitabilityRespond promptly to customer complaints and look to find winning solutions Show less

BBG
Feb 2022 - nowBusiness Development Manager
BBG BADER ALBALAWI GROUP
Apr 2022 - nowPurchases Manager
Jan 2023 - nowSenior Purchasing Manager
Apr 2022 - now

Self-employed
Feb 2023 - Jan 2024Regional Sales Marketing Manager
Licenses & Certifications

HSE

IC3 Digital Literacy Certification
IC3 ConferenceMar 2011
Turkish certificate
Selcuk üniversitesiAug 2015
Teaching English as a Foreign Language (TEFL)
TEFL InstituteJan 2011
Languages
- enEnglish, old (ca.450-1100)
- frFrench
- arArabic
- tuTurkish
Recommendations

Yeimy eduarte
Quality Inspector llCosta Rica
Ronald maglatang
Leading Fireman - QatarEnergyZone 93, Al Wakrah, Qatar
Teddy n. 🇪🇹🇫🇮🇬🇧
Country Manager ( Ethiopia), Finnish Red CrossEthiopia
Ipsita amal
Assistant Consultant at TCSIndia
Raiane oliveira
Developer Jr e UX/UI DesignerBelém, Pará, Brasil
Maha abi rached
Assistant Manager - Quality Assurance OPs SupportBalluna, Keserwan-Jbeil Governorate, Lebanon
Natalia sudo, cea
Gestão de Riscos e Planejamento SucessórioSão Paulo, São Paulo, Brasil
John cui
Data Scientist & Senior Director at GaiaWorksShanghai, China
Ankita kadam
Student at Guru Nanak Khalsa College of Arts, Science and Commerce, Matunga.Mumbai, Maharashtra, India
Kevin donahue
MBA Candidate at Harvard Business School | US Navy Reserve, Surface Warfare OfficerBoston, Massachusetts, United States
Felix wieberneit
PhD @ Imperial - Technology, Innovation and SustainabilityLondon, England, United Kingdom
Jorgen thorvaldsen
Product Manager at StatkraftOslo, Oslo, Norway
Muhammad wajahat
VSAT NOC Engineer at Solutions by STCSaudi Arabia
Victoria rayburn
Content Director at Treefrog MarketingRensselaer, Indiana, United States
Rulitha larassati
Human Resources Development Officer di Pt. Oasis Waters InternasionalJakarta, Indonesia
Pamela-ann baker
Mechanical Fitter/Leading handSinagra, Western Australia, Australia
Monica octiviani tekku
Customer Service at PT Bank National Nobu TbkIndonesia
Mehmet kadir aslan
Manager, Electronic Warfare Systems Engineering Directorate at ASELSANAnkara, Türkiye
Raffaella rovida
Export ManagerGenoa, Liguria, Italy
Sumir kumar mandal
Member of Technical Staff I @Alumnus Software LimitedKolkata, West Bengal, India
...