Yasser Warak

Experience

• 

  Deutsche Telekom

  Aug 2017 - Oct 2017

  Intern Public & Regulatory Affairs

  - Analysis and evaluation of the online tool Google Trends

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  Deutsche Telekom

  Jan 2018 - Sept 2020

  - Creation and assessment of brand analyzes - Support in the accounting and financial tasks- Creation of brand surveilance lists and proofs of use- Support of the devision of various projects- Trademark research on the internet and in the archive - Support in the development and implementation of learning offers to internal customers- Support with the market stalls and projects- Support in the design of the new HR-Suite appearance

  • Brand Associate Legal Brand Affairs

    Oct 2017 - Sept 2020

  • Intern HRD Expert Development

    Jan 2018 - Jun 2018
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  YouTube

  Jun 2018 - Feb 2023

  Social Media Content Creator

  - +600 talking-head and storytelling videos in Arabic with over 60,000,000 views - Videos about books and psychology-based insights for personal and professional development- Accumulated 750,000 followers on Tiktok and 10,000 followers on Youtube - Represented 3 different brands in Education and technology

• 

  Vodafone

  Oct 2022 - Mar 2023

  Intern Branding Strategy & Customer Experience

  - Account Management for Vodafone customer experience Medallia platform - Analysis, interpretation, and visualization of Medallia CX data- Analysis, evaluation, and presentation of CX KPIs (NPS - CS)- Competitive analysis for the new Vodafone Giga strategy- Concept Proposal for a new UX design in My Vodafone mobile app with a gamification approach

• 

  STEEREON | PLEV Technologies GmbH

  Jul 2023 - Jan 2024

  International B2B Business Development & Marketing

  - Support by the development of an international B2B sales concept in Europe- Search, analysis, and acquisition of international new sales partners- Establishing business reationships with 10 new retailers in the Netherlands - Creating and implementing a longterm zero-budget cross platform digital & Content Marketing Strategy- Writing, Filming and editing video material for social media channels- +50 talking-head and product videos in German with over 1,500,000 views- Increasing reach by 959% and interactions by 980% Show less

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  Accenture DACH

  Jan 2024 - now

  B2B Inside Sales Representative (Microsoft)

  - Customer Lifecycle Manager at Microsoft via Accenture (German Market) - Managing customer data on CRM system and deliver actionable insights - Consultative selling by offering solutions to B2B customers - Nurture a high volume of accounts by upselling, cross-selling, and activating existing and new accounts - Developing, maintaining, and growing relationships with B2B customers - Tracking, analyzing, and communicating key quantitative metrics and business trends internally to leadership Show less