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Pushpender Singh

Pushpender Singh

Inbound Customer Service Representative

Followers of Pushpender Singh1000 followers
location of Pushpender SinghNew Delhi, Delhi, India

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  • Timeline

  • About me

    operations representative

  • Education

    • GD Lancer public school

      -
      Matrix

    • Sukho khalsa sr.sec school

      -
      Intermediate , Arts

    • Indira Gandhi National Open University

      2021 -
      Bachelor of Arts - BA

      pursuing graduation in Economic honours

  • Experience

    • Paisabazaar

      Dec 2021 - Feb 2022
      Inbound Customer Service Representative

    • Concentrix

      Apr 2023 - Jun 2024
      Operations Representative

      1. Worked as an Operation Representative at Concentrix 2. Managed over 80 customer cases daily, ensuring prompt and effective assistance and coordinating with various teams to arrange necessary services for customers in distress.3. Utilized SAP tools to efficiently manage and track customer cases, leveraging technology to streamline processes and enhance service quality.

    • Foundever

      Oct 2024 - Jan 2025
      Customer Service Representative

    • TaskUs

      Mar 2025 - now
      Customer Service Representative

  • Licenses & Certifications

    • Google analytics certificate

      Google Analytics 4
      Mar 2013

    • English language

      Freedom Employability Academy, FEA

    • Fundamentals of digital marketing

      Google
      Nov 2023

    • Certificate of excellence

      Excel Champs - Learn Excel, Faster

    • Google Analytics Individual Qualification

      Google Digital Academy (Skillshop)
      Mar 2023

    • Elements of AI

      University of Helsinki
      Feb 2023