Ronny Hernandez

Ronny Hernandez

Graphic Designer

Followers of Ronny Hernandez74 followers
location of Ronny HernandezCartago, Cartago, Costa Rica

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  • Timeline

  • About me

    Program Manager at Amazon

  • Education

    • Universidad de Cartago Florencio del Castillo

      2015 - 2017
      Human Resources Degree Human Resources Management and Services
    • Universidad de Cartago Florencio del Castillo

      2015 - 2017
      Finance Degree Accounting and Finance
    • Universidad Autónoma de Centro América

      2022 - 2024
      Bachelor of Business Administration - BBA Business Administration, Management and Operations Degree in Business
  • Experience

    • US Embassy Costa Rica

      Jan 2001 - Nov 2006
      Graphic Designer

      Responsible for conceptualizing a project, interpreting design specifications or sketches, preparing the page make-up, lay-out and lettering, and preparing production materials for press, electronic or multimedia publishing.

    • SYKES Costa Rica

      Jan 2007 - Apr 2008
      Customer Service Agent

      Assist small business owners and customer by answering a variety of inbound customer inquiries via phone in support of ATT account.

    • HP

      May 2008 - Feb 2024
      Project Manager

      Responsible for guiding the delivery of internal projects and services ranging from medium to moderately complex scale within local or sub-regional contexts, with a medium to high level of associated risk. The role involves managing project and services financials effectively, maintaining relationships with stakeholders spanning mid to upper levels, and directing project teams of up to 20 members.

    • Sysco Costa Rica

      Feb 2024 - Apr 2024
      Project Manager

      Lead medium-high complexity projects to deliver the agreed outcomes within time, cost, and quality constraints. Owns all aspects of projects, to deliver approved business functionality to Sysco. In partnership with the Project Sponsor, defines scope, delivery approach, assumptions, dependencies, risks, and budget.

    • Amazon

      Apr 2024 - now
      Program Manager

      Engage and develop programs to address challenging problems, orchestrate the building of software with the latest technologies, and make data-driven decisions to improve the customer experience, also involves scoping and delivering large projects end-to-end, collecting requirements, writing specifications, and coordinating design/implementation efforts.

  • Licenses & Certifications

    • ITIL® v3 Foundation

      AXELOS Global Best Practice
      Nov 2022
    • Six Sigma Green Belt (CSSGB)

      ASQ - World Headquarters
      Jan 2012
    • Project Management Professional (PMP)

      Project Management Institute
      Jun 2012
  • Volunteer Experience

    • Volunteer Staff

      Issued by HP on Jan 2020
      HPAssociated with Ronny Hernandez