Carmela Chen

Experience

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  Kangmei Pharmaceutical Co., Ltd

  Jan 2005 - Jan 2010

  Senior Pharmaceutical Sales Representative/Team leader

  - Participate in the medicine promotion, including daily visits, the planning and organize large-scale academic activities. - Boost medicines sales and introduce new drugs; Provide feedback, coordinate workflow of each department, such as reimbursement, procurement processes and logistical matters and arrange assistance. - Responsible for the region's drug development and sales and complete month-sales target. Explore oversee market of Traditional Chinese Medicine.- Develop customers and settle the payment issues. Offer both professional knowledge and sales training programs to coworkers and subordinates.- In charge of fairs’ planning, preparation and market promotion; write different types of documents, contracts and departmental workflows in English. Voir moins

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  HSBC Private Bank

  Jan 2010 - Jan 2011

  Personal Relationship Officer

  - Identify potential high value customers, evaluate their needs and cross-sell products such as Home Loan, Capital Protected Investment and insurance.- Responsible for frequent translation & interpretation of official financial documents and consecutive conversations for clients.- Maintain service enhancement in cultivating Sales & Service culture and handling customers’ complaints.

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  Freelance at Patrimonio Nacional de España

  Jan 2011 - now

  Audioguide interpreter & performer

  - Interpreting comprehensive and detailed cultural information from Spanish to Chinese Mandarin and Chinese Cantonese.- Narrating and voice over acting entire audio guides for historical sites and museums, in order to provide an informative and immersive experience for Chinese speakers seeking to learn about the rich cultural heritage of Spain. - I have worked for the Spanish National Heritage agency at several sites, including: The Royal Palace of Madrid, The Alhambra of Granada, The Royal Palace of Aranjuez, and The Royal Monastery of El Escorial. - I have also performed these duties for several museums, including: The Prado Museum, Thyssen-Bornemisza Museum and The Reina Sofia National Museum. Voir moins

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  Alltime, Elsamex, Osborne, TI automóvil, babieka

  Jan 2011 - now

  Freelance Interpreter / Tour guide / Actress as Freelance

  - Simultaneous Chinese-English-Spanish interpretation and tourism services in Madrid, Toldedo, Segovia, Barcelona, Sevilla, etc.- Teaching Chinese for adults and children for all ages in academies and at home.- Exclusive film interpreter Spanish-Chinese for HK film “Line Walker2”(使徒行者2).

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  Fundación Insitituto Spiral

  Jan 2013 - Jan 2013

  Práctica--Asistenta-Psicóloga

  Evaluar diferentes tipos de pacientes y buscar solución y tratamiento

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  Everis

  Oct 2013 - Jan 2013

  Consultant

  - Experta de comunicación con los dirigentes en campo de patentes y transferencia de tecnología de China y del Europa.- Comunicación con los encargados europeos y chinos del departmento del desarrollo de negocios y de inversiones.- Idiomas imprescindibles del puesto: inglés bilingüe y chino nativo.- Objectivo: Desarrollar estudios estadísticos para la comisión europea con el fin de optimizar el sistema de patentes de la misma.

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  ONG CUPIF (Asociación con un pie fuera)

  Nov 2013 - Jan 2014

  Psicológica y asistenta social

  - Prevencion de la delincuencia y reinsercion social de delincuentes: preparar a los internos de los centros penitenciarios para la vida en libertad.- Asimismo se aplica el programa con fines preventivos a poblaciones de riesgo.- Adaptacion de reclusos preventivos a la vida en prision.

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  Asiansolution

  Jan 2014 - now

  Partner & International Relations Manager

  - Establish and implement business development projects, business proposals, presentations and company protocols.- Explore Spanish and Chinese business investment markets.- Marketing, advertisement and strategy.- Collaboration with European universities and Management of the academic and residential procedures of Asian students.

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  Longchamp

  Oct 2014 - Mar 2015

  Sales Assistant
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  Pharmacy

  Mar 2015 - Jan 2019

  Community Pharmacist Assistant

  - Prepare medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities; dispenses medications by compounding, packaging, and labeling pharmaceuticals; controls medications by monitoring drug therapies; advising interventions.- Complete pharmacy operational requirements by organizing and directing technicians' work flow; verifying their preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.- Provide pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies.- Comply with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration by monitoring nursing unit inspections; maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management on needed actions. Voir moins

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  Seven Eighths

  Sept 2016 - Mar 2017

  License Compliance Consultant

  Seven Eighths is a leading license compliance consulting firm that has developed a unique approach to global license management solutions, and now it offers into other industries where IP success is linked to the relationship with licenses.My main responsibilities are:- Conduct license audits of Oracle customers from a wide range of sectors in close collaboration with Oracle LMS (Oracle's Global License Management Services).- Work in close collaboration with the sales department and various business partners.- Govern, manage and promote awareness of the proper use and distribution of Oracle solutions.- Achievement of objectives defined with software vendors and partners.- Engaging customers and gathering information on their IT infrastructure, via the usage of technical tools. - Analyze customers' contracts, historical purchase records and actual software deployment, in order to evaluate situations of infringement of Oracle's Intellectual Property Rights.- Monitor and optimize license use and allocation.- Cycle time management.- Minimize legal, operational and financial risk.- Proficient in BPM, Salesforce. Voir moins

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  Market España by Market America

  Jan 2017 - Mar 2018

  UnFranchise Services & Training Specialist

  - Develop and manage UnFranchise Services Strategic Plan.- Collaborate to establish system standards for consistency and optimal performance. - Evaluate departmental workflow and implement improvements. - Review distributors BackOffice and Unfranchisetraining.com contents and help in the creation of new assistance materials. - Collaborate in the creation of activity reports, of new UnFranchise Owners and weekly monitoring. - Coordinate in the management and logistics required for each event (training room, audio equipment, translation, materials, personnel, internal and external communication, etc.).- Plan and execute monthly training courses, webinars and the large quarterly Corporate Events. Voir moins