Elly Pan

Experience

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  Telstra

  Feb 2018 - Feb 2022

  Sales Consultant & Google Ambassador

  - Developed and maintained ongoing customer relationships on a bilingual basis (Mandarin)- Navigated various CRM systems (Salesforce, Oracle Siebel) to ensure complete and correct information and services were recorded- Resolved customer complaints (including TIO) in person, via email and over the phone to achieve timely and satisfactory resolutions- Demonstrated compliance with company policies and ACCC requirements- Trained staff on Google products to increase sales

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  Energy Terrain Pty Ltd

  Aug 2020 - Oct 2020

  Business Administration Intern

  Conducted extensive research on the regulatory obligations and financial implications of equity crowd funding as a means of capital raising, composed reports within strict deadlines and presented findings in a clear format to facilitate decision making. Analysed the compatibility of existing sales contracts with the introduction of a new product and updated the business plan and pitch deck to educate potential investors on how the new product solved existing issues with power purchase agreements from a client perspective.Developed an understanding of the renewable energy sector and how a start-up business runs at its early stages. Show less

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  Rail Projects Victoria

  Feb 2022 - Mar 2023

  Melbourne Airport Rail - Sunshine Systems Alliance Package- Facilitated contract negotiations and interactive workshops - Managed clarification questions and the distribution of confidential documentation in the EDR (Ansarada)- Assisted in drafting evaluation plans and reports- Ensured compliance with probity requirements (managed COI forms, confidentiality deeds, probity briefings)- Assisted in drafting a commercial principles document to accompany the Project Alliance Agreement Show less

  • Commercial Graduate

    Aug 2022 - Mar 2023

  • Procurement Graduate - Goods & Services

    Feb 2022 - Aug 2022
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  ACCIONA AU & NZ

  Mar 2023 - Nov 2023

  - Managed 25 subcontracts for the Murray Basin Rail Project, responsible for subcontractor management, variations, completion and close out- Drafted contracts, resolved contractual disputes and departures, enforced contractual compliance - Liaised with internal stakeholders to prepare and publish tender documents- Processed monthly progress claims, liaised with engineers to cross reference works done on site- Maintained records of contract correspondence, variations and claims- Ensured compliance with legislation and company policies and procedure- Co-ordinated with engineers to ascertain scope of works and secure budget approvals Show less

  • Graduate Submissions Co-ordinator

    Sept 2023 - Nov 2023

  • Graduate Contract Administrator

    Mar 2023 - Sept 2023
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  Suburban Rail Loop Authority

  Jan 2024 - now

  Procurement Advisor