Johan Kuyper

Experience

• 

  Gp Retail Operations

  Jun 2013 - Mar 2014

  Site Manager
• 

  Pick n Pay

  Apr 2014 - May 2023

  • Category Buyer - Wine

    Apr 2021 - May 2023

  • Junior Buyer - Wine

    Jan 2019 - Apr 2021

  • Assistant Store Manager

    May 2016 - Jan 2019

  • Floor Manager

    Nov 2015 - May 2016

  • Trainee Store Manager

    Apr 2014 - Nov 2015
• 

  Namaqua Wines SA (Pty) Ltd

  May 2023 - now

  National Key Accounts Manager

  • Generate sales for a portfolio of accounts and reach the company's sales target.• Identify new sales opportunities within existing accounts to remain a client-account managerrelationship by up-selling and cross-selling.• Manage and solve conflicts with clients.• Interact and coordinate with the sales team and other staff members in other departments workingon the same account.• Establish budgets with the client, principles and the company.• Establish productive, professional relationships with key personnel in assigned customer accounts. ·• Coordinate the involvement of company personnel, including support, service, and managementresources, in order to meet account performance objectives and customers’ expectations.• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.• Proactively lead a joint company-strategic account planning process that develops mutualperformance objectives, financial targets, and critical milestones for a period with the current SeniorSales Team.• Proactively assess, clarify, and validate customer needs on an ongoing basis.• Lead solution development efforts that best address customer needs, while coordinating theinvolvement of all necessary company personnel.• Achieve assigned sales quota in designated strategic accounts.• Meet assigned expectations for profitability.• Achieve strategic customer objectives.• Complete strategic customer account plans that meet company standards and maintain high customer satisfaction ratings.• Enlist the support of sales specialists, implementation resources, service resources, and other salesand management resources as needed.• Closely coordinate company executive involvement with customer management.• Work closely with Customer Service Representatives to ensure customer satisfaction and problemresolution.• Supplying reports to principles and clients. Show less