Tristram Langford

Experience

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  Apple Education Centre

  Jan 1992 - Jan 1994

  Computer Engineer
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  Bull

  Jan 1994 - Jan 1995

  Computer Engineer
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  Open Media Solutions Ltd

  Jan 1995 - Jan 1998

  Senior Technical Service Specialist

  A senior role with ongoing responsibility for managing the relationship with both external and internal customers. Provide pre and post sales technical support for NT and Macintosh systems; LAN and WAN design. Assist and mentor other members of the technical services team. Work as a network and desktop productivity consultant, examining and redesigning processes to make better use of the available technology.

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  Apple Education Centre

  Jan 1995 - Jan 1995

  Technical Manager

  Senior position with responsibility for the ongoing and day to day management of the service department. Work to increase and broaden AEC’s market share in all sectors. Train and mentor junior technical staff to provide increased service flexibility and strengthen the service team. Provide high level pre and post sales technical support for Macintosh and related systems.

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  Wellington Newspapers Ltd

  Jan 1998 - Jan 2000

  Senior Systems Engineer

  3rd level support of critical production and corporate server systems, both NT and Macintosh based. Design and implementation of NT and Macintosh server systems. Management of system installations and user migration from existing technology. Budget and planning work combined with system testing and evaluation.

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  The Boston Globe

  Jan 2000 - Jan 2005

  Systems Manager

  Spearheaded corporate wide activities to understand and evaluate current and future directions within the publishing industry; worked to best integrate these emerging technologies at the Boston Globe and throughout the New England Media Group. Facilitated the support of existing publishing technology and its coexistence with other systems and departments; including networks, communication and operations. Project managed/directed multiple $Million dollar infrastructure and development projects. Show less

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  Yellowfish Ltd

  Jan 2005 - Jan 2009

  Programme Director

  Consulting to NZ Post and Westpac NZ Ltd.Initiatives included:-The rebuild of data centre network and security infrastructure across multiple distributed sites. Solution deployed facilitated the concurrent use of multiple data centres for load balancing and high availability at all network security layers from the Internet through to the core.-The establishment of an enterprise class messaging service to support standardised internal and external system communication.-The network relocation of core systems (IBM G5 Mainframes, Tandems, Mid-range systems, databases and disk systems) and interrelated changes.-The re-platform of settlement system; total weekly transactional value > $3 billion dollars.-The decommissioning of legacy firewall and token ring networks.-Connection upgrades to external 3rd parties, legacy links to diverse VPNs.-Establishment of a Highly Available outbound web proxy infrastructure, providing geographical isolation and resilience of services.-Branch teller system upgrade; involving multiple vendors, 200+ branches and 3600+ users. Upgrade included full back end replacement and workstation client upgrade.-Changes to Mainframe test systems to better simulate production workflows.-Design and build of Intrusion Protection Systems into the core network across distributed sites to identify and mitigate the risk of malicious and unauthorised activity.-Consulted to the Change Advisory Board on risk and impact of infrastructure change. Show less

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  Westpac New Zealand Limited

  Dec 2009 - May 2013

  Programme Director

  Programme Director of the System Stability & Growth portfolio at Westpac NZ; consisting of two major programmes of work, with 35 in-flight and emerging projects, 22 project managers and a five year capital spend of $150 million. Initiatives included:-Lead the Transition and Transformation to a new outsourced construct and services.-Establishment of, and migration to, a new insurance core.-Data Centre establishment and migration. 68+ racks, new Mainframe, SANs, ATM switches and Physical to Virtual migration to reduce relocation risk and physical footprint.-Security infrastructure upgrades.-Data warehouse upgrades and data population.-Desktop & related software upgrades.-Call centre in-sourcing and new operational platform.-Telephony system upgrades, including automated dialling and management systems.-Upgrade & replacement of legacy client and server applications. Show less

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  Spark Digital New Zealand

  Jun 2013 - Jan 2015

  Programme Director

  Programme Director for Spark Digital's Enterprise Project Services group - delivery responsibility across Spark Digital’s major corporate accounts spanning New Zealand’s largest financial, insurance, energy and power companies. Directing 5 portfolios of work encompassing 69 projects across a myriad of technologies & disciplines – both client/server and cloud based. With a reporting delivery team including project directors, programme & project managers.

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  Yellowfish Ltd

  Jan 2015 - now

  Programme Director

  Consulting to Education Payroll, MPI, Oranga Tamariki, Xero and Kiwibank.Initiatives included:-Salesforce.com delivery; Sales Cloud, Data Migration, Integration (MuleSoft - CloudHub) and Implementation.-Migration of ~14 million records from legacy CRM to Saas CRM.-Led multiple vendor teams to customise SaaS CRM to meet global needs.-Bi-directional integration to legacy CRM using SaaS integration service.-Established on-going Agile delivery function to further enhance and expand sales services.-Led the technical delivery of a global reward programme.-Design and build of bespoke Integration Engine to aggregate discrete data sources.-Led design, build and migration for marketing from Marketo to Salesforce Marketing Cloud.-Led BI migration from Rackspace to AWS (Microstrategy, Wherescape RED, SQL Server, Data Marts).-Delivered the global implementation of Wave Analytics and near real time Operational Reporting in Salesforce.com.-Led IT journey to ISO 27001 compliance and retirement of Rackspace and Revera data centres.-Work stream owner for Multiple $million dollar RFI and RFPs for new digital platforms-Cloud strategy and adoption framework development Show less