
Shavez Khan
Intern

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About me
Stamp 1G | MSc in Business Analytics at University of Galway (NUIG) | Ex-Orange | CCNA
Education

University of Galway
2022 - 2023Master of Science - MS Business AnalyticsCoursework: • Database Systems- MySQL & NoSQL• Decision Theory and Analysis – Tableau• Business Modeling & Analytics - XL Miner & Solver• Statistical Techniques for Business Analytics- IBM SPSS• Business Applications Programming- C# (Visual Studio)• Advanced Applications Programming- Python• Applied Customer Analytics- R• Enterprise Systems- Architecture, Gamification, Cloud computing• Systems Development & Project Management- MS Project & Teamwork• Data… Show more Coursework: • Database Systems- MySQL & NoSQL• Decision Theory and Analysis – Tableau• Business Modeling & Analytics - XL Miner & Solver• Statistical Techniques for Business Analytics- IBM SPSS• Business Applications Programming- C# (Visual Studio)• Advanced Applications Programming- Python• Applied Customer Analytics- R• Enterprise Systems- Architecture, Gamification, Cloud computing• Systems Development & Project Management- MS Project & Teamwork• Data Science & Big Data Analytics- Hadoop Hive, Pig, Spark on Amazon AWS• Information Systems Strategy & Innovation- Design Thinking, Lean Startup methodologies, and Business Modelling• Information Systems Security & Ethics- EU-GDPR & Cybersecurity’s legal and ethical obligationsCoursework: • Database Systems- MySQL & NoSQL • Decision Theory and Analysis – Tableau • Business Modeling & Analytics - XL Miner & Solver • Statistical Techniques for Business Analytics- IBM SPSS Show less

City Montessori School
2006 - 2015ICSE Board - XII 71.2%
Experience

Jio
May 2018 - Jun 2018InternConducted a comprehensive analysis of network transmission techniques and fiber optics, collaborating with the network engineering team to optimize network performance and efficiency.• Conceptualized data visualization techniques to create informative dashboards, presenting network performance metrics to stakeholders and aiding data-driven decision-making.• Collaborated with cross-functional teams, including network engineers and data analysts, to gather requirements and develop solutions for network optimization Show less

Orange Business
Jun 2019 - Aug 2022• Optimized network performance and efficiency through a comprehensive analysis of network transmission techniques and fibre optics, collaborating with the network engineering team. Achieved a 20% increase in network speed and reduced downtime by 15%• Collaborated with cross-functional teams, including system administrators and network administrators, to troubleshoot and resolve complex network issues promptly, facilitating uninterrupted communication.• Analytics Tools Used: Excel,Python,R, Predictive analysis,Tableau,Jira.Networking technologies: Routing and Switching, TCP/IP, LAN/WAN, VLAN | Network Protocols: ISIS, OSPF, BGP, EIGRP• Documented network configurations, diagrams, and troubleshooting procedures, ensuring comprehensive and up-to-date network documentation.• Resolved and managed customer escalations, achieving a 97% customer satisfaction rate through prompt resolution and effective communication.• Conducted in-depth troubleshooting and resolved routing, network connectivity, and protocol configuration issues, ensuring minimal disruptions to network services.• Led a team of 4-5 individuals, providing expert guidance and support in network analysis and troubleshooting, while collaborating with global and L3 teams to ensure streamlined operations. Show less
Network Operations Center Engineer
Jun 2019 - Aug 2022Graduate engineer trainee
Jun 2019 - Dec 2019
Licenses & Certifications
- View certificate

SQL Essential Training
LinkedInMar 2021 - View certificate

Google analytics for beginners
GoogleMar 2021 - View certificate

Data Analysis with Python
SimplilearnSept 2021 - View certificate

Data Analytics with Python
Cognitive ClassDec 2021 
Post Graduate Program in Business Analysis
Purdue UniversityMar 2022- View certificate

Cisco ICND2 Cert Prep: WAN Technologies
LinkedInMar 2021 - View certificate

Learning Cloud Computing: Core Concepts
LinkedInMar 2021 
Ericsson Carrier Connect Program
EricssonJan 2018- View certificate

Agile Scrum Master
SimplilearnSept 2021 - View certificate

Data Visualization with Python
Cognitive ClassFeb 2022
Honors & Awards
- Awarded to Shavez KhanMr.Department - أبريل ٢٠١٩ Got the title of Mr.Department for my all round skills.
- Awarded to Shavez KhanFlash Award Orange Business Services This award is for my contributions and commitment towards Orange
Volunteer Experience
Core Member
Issued by IEEE on Jul 2017
Associated with Shavez KhanVolunteer
Issued by Ramakrishna Vivekanand Mission on Sept 2017
Associated with Shavez KhanOrganizer
Issued by Quizbee on Aug 2018
Associated with Shavez Khan
Languages
- enEnglish
- geGerman
- hiHindi
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