Alexandre Bertolazzi

Alexandre Bertolazzi

Business Analyst

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location of Alexandre BertolazziSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    Digital Experience Executive Manager

  • Education

    • Universidade de São Paulo

      2006 - 2006
      MBA Business and IT Management
    • Faculdade de Tecnologia de São Paulo

      2000 - 2002
      System Information
  • Experience

    • Banco Unibanco

      Oct 2001 - Oct 2005
      Business Analyst
    • Visa Vale

      Oct 2005 - Jan 2007
      System and Project Analyst
    • Banco Itaú-Unibanco

      Feb 2007 - Dec 2009
      System Analyst
    • CPM Braxis Capgemini

      Dec 2009 - Jun 2010
      Project Coordinator
    • BSI Tecnologia

      Jun 2010 - Jun 2011
      Project Coordinator
    • Accenture

      Jun 2011 - Jan 2013
      Project Consultant
    • Serasa Experian

      Feb 2013 - Sept 2015
      • Project Manager - Corporate Project and Process Management Office

        Jul 2014 - Sept 2015
      • Project Manager (Hired through a Consultancy Company)

        Feb 2013 - Jun 2014
    • Brightstar Corp.

      Sept 2015 - May 2016
      Commercial and Project Manager - Mobile Digital Solutions / Insurance - Brazil Region
    • B3

      Jun 2016 - May 2019
      IT Manager - Corporate Systems

      • Responsabilities: Managed projects and sustain of 20 corporate systems with a budget of ~R$11MM/year.• Achievements: Implemented innovation initiatives like Machine Learning, Private Blockchain, Content Management Solutions, and Digital Signature, leading a multidisciplinary team in strategic projects.

    • Ideas Farm

      Jul 2018 - now
      Investor

      • Angel Investor: Startup Ideas.Farm, specialized in virtual, augmented, and mixed reality technologies.

    • Banco Santander

      Jun 2019 - Oct 2020
      IT Manager - Digital Transformation

      • Responsabilities:• Led the architecture Paperless area, focusing on creating corporate structural components to eliminate paper in company processes.• Managed health indicators of the area (e.g., incidents, problems, requests, on-time and on-budget implementations), aiming at identifying productivity offenders and continuous improvement.• Achievements: Implemented digital dossier applications, automated contractual minute generation via CCM tool (customer communication management), and digital formalization of Santander Omnichannel products using agile methodologies and high-quality development practices. Show less

    • TSYS

      May 2021 - Jan 2022
      Program and portfolio management

      • Responsibilities: Led the program for implementation and cards migration to Riachuelo – Midway, with a budget of R$25MM.• Achievements: Management of the development of new customizations linked to the TSYS card processing system involving multicultural teams (Cyprus, India, Russia, United Kingdom and Brazil), certification with Visa and Mastercard and delivery of the prescriptive architecture design with the aim of preparing the TSYS platform to receive the cards to be migrated.

    • NTT DATA Europe & LATAM

      Feb 2022 - now
      Digital Experience Executive Manager

      • Responsibilities: Dynamic leader in four essential pillars: 1) Commercial strenght, 2) High-standard project execution governance, 3) Head of SuperApps value proposition, 4) Strategic people management.• Achievements: Leading multidisciplinary teams in Industry and Utilities sectors on themes such as Journey Design, Interfaces (UX/UI/Writing) and Design System, Mobile (SuperApps), Digital Experience Platforms – DXPs Products (Adobe and Acquia), Creative Design (Marketing), Augmented and Virtual Reality, Web Digital Analytics (Usability Metrics – SEO / SEM), Virtual Assistants (Chatbots), Artificial Intelligence (Artificial Vision) and Games. High exposure to executive levels – client/internally, managing 25 people globally. Show less

  • Licenses & Certifications

    • GenAI Academy: Yellow Belt Level 1

      NTT Data Inc. EMEAL
      Apr 2025
      View certificate certificate
    • GenAI Academy: White Belt

      NTT Data Inc. EMEAL
      Feb 2025
      View certificate certificate
    • PMP

      Project Management Institute
      Jan 2009