
Alexandre Bertolazzi
Business Analyst

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About me
Digital Experience Executive Manager
Education

Universidade de São Paulo
2006 - 2006MBA Business and IT Management
Faculdade de Tecnologia de São Paulo
2000 - 2002System Information
Experience

Banco Unibanco
Oct 2001 - Oct 2005Business Analyst
Visa Vale
Oct 2005 - Jan 2007System and Project Analyst
Banco Itaú-Unibanco
Feb 2007 - Dec 2009System Analyst
CPM Braxis Capgemini
Dec 2009 - Jun 2010Project Coordinator
BSI Tecnologia
Jun 2010 - Jun 2011Project Coordinator
Accenture
Jun 2011 - Jan 2013Project Consultant
Serasa Experian
Feb 2013 - Sept 2015Project Manager - Corporate Project and Process Management Office
Jul 2014 - Sept 2015Project Manager (Hired through a Consultancy Company)
Feb 2013 - Jun 2014

Brightstar Corp.
Sept 2015 - May 2016Commercial and Project Manager - Mobile Digital Solutions / Insurance - Brazil Region
B3
Jun 2016 - May 2019IT Manager - Corporate Systems• Responsabilities: Managed projects and sustain of 20 corporate systems with a budget of ~R$11MM/year.• Achievements: Implemented innovation initiatives like Machine Learning, Private Blockchain, Content Management Solutions, and Digital Signature, leading a multidisciplinary team in strategic projects.

Ideas Farm
Jul 2018 - nowInvestor• Angel Investor: Startup Ideas.Farm, specialized in virtual, augmented, and mixed reality technologies.

Banco Santander
Jun 2019 - Oct 2020IT Manager - Digital Transformation• Responsabilities:• Led the architecture Paperless area, focusing on creating corporate structural components to eliminate paper in company processes.• Managed health indicators of the area (e.g., incidents, problems, requests, on-time and on-budget implementations), aiming at identifying productivity offenders and continuous improvement.• Achievements: Implemented digital dossier applications, automated contractual minute generation via CCM tool (customer communication management), and digital formalization of Santander Omnichannel products using agile methodologies and high-quality development practices. Show less

TSYS
May 2021 - Jan 2022Program and portfolio management• Responsibilities: Led the program for implementation and cards migration to Riachuelo – Midway, with a budget of R$25MM.• Achievements: Management of the development of new customizations linked to the TSYS card processing system involving multicultural teams (Cyprus, India, Russia, United Kingdom and Brazil), certification with Visa and Mastercard and delivery of the prescriptive architecture design with the aim of preparing the TSYS platform to receive the cards to be migrated.

NTT DATA Europe & LATAM
Feb 2022 - nowDigital Experience Executive Manager• Responsibilities: Dynamic leader in four essential pillars: 1) Commercial strenght, 2) High-standard project execution governance, 3) Head of SuperApps value proposition, 4) Strategic people management.• Achievements: Leading multidisciplinary teams in Industry and Utilities sectors on themes such as Journey Design, Interfaces (UX/UI/Writing) and Design System, Mobile (SuperApps), Digital Experience Platforms – DXPs Products (Adobe and Acquia), Creative Design (Marketing), Augmented and Virtual Reality, Web Digital Analytics (Usability Metrics – SEO / SEM), Virtual Assistants (Chatbots), Artificial Intelligence (Artificial Vision) and Games. High exposure to executive levels – client/internally, managing 25 people globally. Show less
Licenses & Certifications
- View certificate

GenAI Academy: Yellow Belt Level 1
NTT Data Inc. EMEALApr 2025 - View certificate

GenAI Academy: White Belt
NTT Data Inc. EMEALFeb 2025 
PMP
Project Management InstituteJan 2009
Languages
- enEnglish
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