Jorge Castro

Experience

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  Private Tutor

  Jan 2012 - Jan 2014

  Private tutor of math and physics for high school students
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  Instituto Tecnológico de Costa Rica

  Feb 2015 - Jul 2015

  Robotics Assistant
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  Continental

  Apr 2016 - Jun 2016

  Intern

  Carried out my graduation project in the Quality Control Department of Continental AG locatedin Frankfurt am Main, Germany. Developed a measuring program for the valve block of theelectronic stability control module which is part of the braking system for many vehicle models. The program was developed using a coordinate measuring machine which generated a report with all the measured and calculated geometric features, and a comparison with the nominal values. As a secondary role, had to test most of the instruments used for quality control by making reports which determined if they were within the established tolerance parameters. Show less

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  Cimed CR

  Oct 2016 - Dec 2016

  Maintenance Engineer

  Maintenance of medical equipment (computerized axial tomography and positron emission tomography) and coordination with engineers of the US for periodic review of the machines and tests of images quality.

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  Teradyne

  Jan 2017 - Nov 2019

  Test Development Engineer

  Software Sustaining Engineer for diagnostic tests, performance verification tests, regression testing,QA automation, and support of the test environment for the Teradyne semiconductor test platforms. Diagnosing and resolving internal and external customer issues with the core software architecture, user interface, and software releases. Ensuring all issues are resolved or escalated to the proper resources. Programming in C#, C++, VB6, VB.NET and working in a local team environment as well as an extended team based in the US. Show less

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  NI (National Instruments)

  Nov 2019 - now

  Partnered with customers to ensure their success through deep technical knowledge of Products, Platforms, and Systems. Resolved technical issues for customers across all account tiers (escalate and work directly with R&D, Sales, and Product Planning). Support for NI hardware such as PXI systems and modular instruments, cDAQ, compactRIO, and Linux Real-Time targets using different programming languages (Python, C#, VB.NET, C/C++, and LabVIEW), and software products: FlexLogger, SystemLink, and DIAdem. As a Subject Matter Expert (SME), I collaborated on internal projects and escalations related to the following SW products: LabVIEW, LabWindows/CVI (ANSI C), Measurement Studio (C#, VB.NET), G Web Development Software, and NI Package Manager. Show less Partnered with customers to ensure their success through deep technical knowledge of Products, Platforms, and Systems. Resolved technical issues for customers across all account tiers (escalate and work directly with R&D, Sales, and Product Planning). Support for NI hardware such as PXI systems and modular instruments, cDAQ, compactRIO, and Linux Real-Time targets using different programming languages (Python, C#, VB.NET, C/C++, and LabVIEW), and software products: FlexLogger, SystemLink, and DIAdem. Show less

  • Staff Software Engineer | NI Test & Measurement at Emerson

    Oct 2023 - now

  • Staff Technical Support Engineer

    Mar 2021 - Oct 2023

  • Technical Support Engineer

    Nov 2019 - Oct 2023