
Poling Hou
Front Desk Receptionist

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About me
Sales and Marketing Assistant | Carden Beauty Cosmetics Company
Education

University of Washington
2016 - 2020Bachelor of Arts - BA Mass Communication/Media Studies
Experience

The core pacific shopping mall
Apr 2015 - Jun 2015Front Desk Receptionist-Guide visitors to their destination and answer any questions they might have about the businesses in the Mall.

Ruiyan international cosmetic company
Mar 2020 - Sept 2020Marketing Department Intern-Analyze the company's statistics and comprehensive figures, cooperating with the team members to maximize the gains.- Represent the company at certain conferences, strengthening the connection between both parties and facilitating the network.

Hummingbird Marketing Agency Inc.
Mar 2021 - Mar 2022Marketing Intern-Develop and write marketing content executions to be developed across different platforms including but not limited to Facebook, Instagram and company blogs.- Help to grow new followers and engage with exciting audiences through social media.-Analyze reports to create insights that will help drive digital marketing strategies.-Design visually attractive marketing promotion materials.-Develop SEO marketing strategies with team members.-Educate and provide helpful guidance to customers relating to our products and services.-Resolve client concerns and complaints courteously and professionally.-Correspond with partners regarding mutual customers or clients. Show less

DYAM bubble tea shop
May 2021 - Feb 2022Staff, barista-Prepare and cook various ingredients.-Multitask on serving drinks and teamwork with co-workers to achieve highest efficiency.-Demonstrate well communication skills and high-standard customer service in the front line with different types of clients and needs.

Carden Beauty Cosmetics Company
Jun 2022 - Sept 2022Sales and Marketing Assistant-Define the structure for the E-commerce team and manage the social media accounts, sourcing foreign exclusive products to import to the local market.-Create sales strategic plans and participate in discussing the marketing & advertising tactics for growing the number of accounts.-Maintain a good relationship with existing clients in the industry and expand the company’s reputation throughout the world.
Licenses & Certifications

Real Estate Broker/Sales Agent
Washington State Department of Licensing
Meta Media Buying Professional
MetaMay 2023
Volunteer Experience
Mathematics Tutor
Issued by Martin Luther King Jr Elementary School in Seattle on Jan 2017
Associated with Poling HouStudent Volunteer
Issued by First Covenant Church on Jan 2017
Associated with Poling HouStudent Volunteer
Issued by Elderly home of Taipei on Jan 2014
Associated with Poling Hou
Languages
- chChinese
- enEnglish
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