Prabha Jha

Experience

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  Concentrix

  Sept 2016 - Feb 2019

  Business Consultant

  • Utilised CRM systems and other tools to maintain accurate records, track transactions, and analyzeoperational data to support decision-making and enhance process efficiency.• Identified and addressed operational challenges by troubleshooting problems and implementing solutions to minimize disruptions and maintain process continuity.• Collaborated with various departments to ensure effective communication and coordination, contributing to the achievement of organisational goals and project milestones.• Oversaw daily operational tasks, including order processing, data entry, and coordination of resources to maintain a streamlined workflow.• Contributed to the development and implementation of new processes and procedures aimed at increasing efficiency and reducing operational costs.: Show less

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  Accenture in India

  Jun 2022 - now

  Trust and Security Associate

  • Implement and manage security protocols to protect organisational data and systems.• Conduct regular security assessments to identify vulnerabilities and recommend mitigations.• Collaborate with cross-functional teams to ensure compliance with industry standards and regulations.• Monitor network activity and respond to security incidents in a timely manner.• Develop and maintain comprehensive documentation ofsecurity procedures and protocols.