Experience

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  Wmph vacations (now arrivia)

  May 2011 - Mar 2016

  Focused on booking dream vacations and cruises, but specialized in Disney Cruise Line. Became one of the top sellers of Disney Vacation products at WMPH Vacations. Created strong and lasting relationships with an international assortment of clients. Was appointed to Carnival's Travel Agent Advisory Committee. Managed Social Media profiles and brought company Facebook Page up to 10,000 "likes." Built promotional pages for cruise line promotions and marketing campaigns. Worked with representatives from different cruise lines to organize promotions. Reviewed phone calls for quality control and training purposes. Pinpointed Latitude and Longitude coordinates for use on websites and smartphone apps. Mapped decks on cruise ships for use on websites and smartphone apps as well. Purchased rights for and edited images for over 5000 ports of call for company database. Edited Cruise Line images for online marketing marketing purposes.

  • Travel Advisor

    Jun 2014 - Mar 2016

  • Internet Marketing Coordinator

    Dec 2011 - Jun 2014

  • Graphic Arts Intern

    May 2011 - Dec 2011
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  Walt disney world

  Jan 2014 - Jun 2014

  Transportation greeter

  Worked at every resort bus stop load zone at Walt Disney World and extensively at Disney's Boardwalk Resort. Redefined the role of Transportation Greeter. I was able to make a it a more interactive job. I told jokes, hosted sing alongs, and other great activities. Much of which is still done today. Received a letter of commendation from George Kalogridis, the President of Walt Disney World. Made it onto Trip Advisor and YouTube as “Boardwalk Nico.”

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  Rafina greek taverna

  Jan 2016 - Dec 2018

  Manager

  Created a welcoming and service oriented environment at a beautiful four star greek restaurant in Boca Raton, Florida. Drafted an Employee Manual to bring structure to the front of the house, which illustrated the responsibilities of all front of house staff. Designed and built website for restaurant. Created Menu documents. Organized private events for large companies and families. Crafted beautiful dinner and dessert specials for guests to enjoy. Managed social media marketing. Addressed guest concerns and issues, and resolved in a way where guests would leave happy, and return. Managed and trained large and diverse floor staff. Show less

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  Magic carpet concierge

  Feb 2016 - now

  Operations manager

  Seeking to provide world class concierge service by booking all types of vacations and tours for clients across the globe. -Started Travel Concierge Agency from the ground up.-Plans highly personalized vacation packages for a widely diverse array of new and long term clients.-Maintains Web and Social Media Presence.-CLIA and IATA Certified.

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  Taverna evia

  Jan 2019 - Apr 2022

  General manager

  Ensuring 5-Star quality and guest service to all guests of Taverna Evia is truly my passion. Guest experience is the sum of all the tiny details.-Designed a unique Greek dining destination in Coral Springs from the ground up.-Created lunch, dinner, happy hour, dessert, and special menus. -Responsible for hiring and training of all staff.-Supervised and assisted in the preparation of meals and beverages, and their service to guests.-Ensured guest satisfaction with their dining experience culminating in over 200 5-Star reviews.-Managed inventory and ordering of food, liquor, and supplies. -Ensured accordance with regulatory requirements and facilitated inspections. Show less

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  The magic carpet cookie company

  Jul 2020 - Dec 2021

  President

  Gourmet Cookies delivered via Magic Carpet!-Started high end online bakery from the ground up. -Developed 6 signature cookie recipes at start.-Launched online ordering website.-Designed branding for shipping boxes, cookies, etc.

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  Ocean reef club

  Jul 2022 - May 2024

  Ocean Room Breakfast & Dinner, Reef Lounge, Reef Eats, & Private Dining/Room Service.

  • Ocean Room General Manager

    Nov 2022 - May 2024

  • Ocean Room Manager

    Jul 2022 - Nov 2022
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  Card sound golf club

  May 2024 - now

  Club general manager