Experience

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  Palm harbor united methodist church

  May 2013 - Aug 2013

  Youth leader intern

  Coordinated and organized weekly youth events.Responsible for direct oversight of all student programs.Facilitated weekly lesson plans to a group of 20-40 students between the ages of 11 and 18.Addressed individual needs of students through one-on-one mentoring.

• 

  Jersey mike's subs

  Aug 2014 - Mar 2017

  Assistant general manager/training manager

  Build relationships with guests to uphold exemplary guest satisfaction ratings and enhance the customer experience.Oversee operations and a team of 11 crew members to ensure all food, cleanliness and presentations standards are above expectation.Responsible for training new employees in store operations according to corporate standards.Maintain a computerized register while receiving orders, processing payments and managing all customer needs.

• 

  Charlie brown’s bar and grill

  Aug 2015 - Oct 2015

  Server/ host

  Delivered guest service to a unique customer base.Maintained a vigorous work pace to ensure timely delivery of all food orders.Performed positions as host and kitchen worker when needed.

• 

  Primegroup insurance

  Apr 2017 - Dec 2017

  Insurance consultant

  • Maintained accurate client records and policies through data input and management • Anticipated customer needs and resolved concerns in a timely manner to retain business • Developed strong relationships with co-workers, corporate partners, clients, and client candidates for team success

• 

  Eckerd connects

  Mar 2018 - Jun 2021

  • Collaborate with community partners to identify new avenues for program growth• Coordinate with partnering service providers to develop individualized plans for enrolled clients• Analyze and determine each student’s unique needs through goal plan assessment and development• Maintain data entry requirements to ensure a seamless monthly reporting process and successful audits• Ensure proper staffing and volunteer needs are met for weekly programs through efficient communication efforts• Oversee up to 20 client portfolios at a time, ensuring proper reporting and data collection of confidential information Show less • Implemented behavior management procedures and documented data as necessary• Facilitated life skills sessions with students based on individual skills gap remediation needs• Served as a mentor to develop confidence and trust from the client and their families to improve rapport• Coordinated with students and staff to ensure proper staffing and necessary transportation to and from services• Analyzed data of new clients to determine areas of improvement and develop a plan of action to grow needed skill set Show less

  • Project Coordinator

    Sept 2018 - Jun 2021

  • Transition Support Specialist

    Mar 2018 - Sept 2018
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  Insync healthcare solutions

  Jun 2021 - Dec 2022

  Project coordinator
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  Acrisure

  Jan 2023 - now

  Technology specialist