Ammara ITH

Experience

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  Grenoble INP - National Polytechnic Institute of Grenoble

  Sept 2009 - May 2010

  Entrepreneurship project at INPG Engineering school

  Entrepreneurship project: preparing a business plan on face protection.

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  CGI (ex-Logica)

  Sept 2011 - Feb 2012

  Business Analyst

  Client: a gas utility company.Technical environment: SAP CRM (Customer Relationship Management) and SAP IS-U (billing).Responsabilities handled:- Acting as single point of contact between stakeholders and the project team- Analysing production anomalies- Developing reports using Visual Basic Advanced (VBA)- Conducting weekly meetings with the client- Capitalising process knowledge through documentation

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  Accenture

  Jan 2013 - Aug 2019

  Client: an electric utility company.Technical environment: Oracle CC&B (Customer Care and Billing), SQL developerResponsabilities handled:- Negotiating with the development team to drive delivery of maximum business value and meet the agreed costs- Drawing up and setting action plans in case of requirement or budgetary slippages - Coordinating the business analyst team with external teams- Controlling the design and requirement phase to ensure consistency of the portfolio and the respect of the other application plannings Show less Client: an electric utility company.Technical environment: Oracle CC&B (Customer Care and Billing), SQL developerResponsabilities handled:- Identifying and gathering business requirements through workshops with stakeholders- Analysing the information collected and preparing functional documentation on requirements- Reviewing and validating technical specifications- Training end-users in view of change management- Participating in the implemention of Agile methods in a traditional V-model application Show less

  • BI Consultant

    Feb 2017 - Aug 2019

  • Consultant

    Jan 2013 - Aug 2019

  • Data Scientist

    Jul 2016 - Dec 2016

  • Lead Business Analyst

    Sept 2015 - Dec 2016

  • Business Analyst

    Jan 2013 - Aug 2015
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  Kaggle

  Oct 2015 - Dec 2017

  Data science competitor

  Kaggle.com is a world-wide online platform hosting data science competitions.- Participating to pratice machine learning and data analysis skills on real datasets in an emulative world-wide environment- Competing with R language with random forest, SVM, multinomial models and using a bagging, boosting and ensemble techniques

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  Hilti Group

  Aug 2019 - now

  Digital Performance Insight Manager

  Business Intelligence & Data analysis & Analytics for engagement marketing and customer experience to analyze and optimize marketing campaigns:- Building KPIs and dashboards to monitor digital and physical performance,- Providing analytical support and insights to business stakeholders and leaders for data driven decisions,- Capitalizing knowledge and best practices on BI tools globally.Power BI, SQL, Google Analytics, Google Big Query, Microsoft Azure, Amazon Web Services (Redshift) Show less