Adam Arrowsmith

Experience

• 

  Mellon Financial

  Jun 2004 - May 2006

  Software Engineer

  Leadership Development Program for technical new hires, consisting of four five-month rotations across various business lines and varying roles within the software development lifecycle. Project and roles:Technical Lead - Design and development of a Java web application to make customer master data available across the enterprise.Business Analyst - Analyzed, tested, and implemented standard portfolio reports as part of a new product offering for Investment Management outsourcing clients. Organized the company’s various project processes into a simple guidebook to help the team comply to CMM requirements.Project Manager - Managed a section of a multimillion-dollar project to replace one of Mellon’s core legacy applications for foreign exchange processing. Worked closely with end users to refine and organize requirements for data entry screens and report layouts.Lead Developer - Designed, developed, and implemented a new automated regression testing tool for the corporate trade communication processing application to ensure quality service for Mellon’s Investment Manager back office outsourcing clients. Automated testing is estimated to save over 1250 hours/$60,000 per client per year Show less

• 

  Boomi

  Jun 2006 - now

  - Define product vision and strategy for the Boomi platform's Integration Services for data and application integration- Collaborate with customers, partners, and internal stakeholders to define roadmaps that deliver actual value, not just features- Identify, articulate, and prioritize new product features and enhancements- Work closely with UX and engineering teams to design features that exceed users' expectations- Craft compelling go-to-market messaging and positioning with product marketing teams- Communicate priorities and enable internal Sales, Services, and Support teams on new releases- Regularly present to customers on webinars, advisory councils, and Boomi World conferences Show less Managed multiple teams for Solutions and User Community.For Solutions, was responsible for the strategy and overall management of the Boomi Solutions program from solution evaluation, technical architecture and design, launch planning, messaging, and operational enablement for sales and implementation teams. Managed team that designed accelerator templates and prescriptive engagements built upon leading practices to reduce time-to-value for customers. Solutions emphasized re-usability and included both horizontal (general business processes) and vertical specific solutions such as healthcare. Provided technical coaching to solution builders, implemented agile development processes and tooling, and managed the backlog of solution requests, enhancements, and sprints.For User Community, was responsible for the strategy and execution of the Boomi User Community program, which provides both online and offline engagement opportunities for the Boomi global network of customers, partners, and developers. Oversaw new online community platform evaluation, migration project, and re-launch. Grew community membership by 415% since initial launch in 2016, including 116% year-over-year increase in website traffic in past year. Show less Responsible for the overall strategy, execution, and management of the Boomi user community program. The community provides a range of interactive, educational, and support resources to our end users, customers, partners, and developers to help them maximize the value from the Boomi integration platform.* Defining community strategy, objectives, and success metrics* Driving user engagement through online and offline discussions, meetups, and champions program* Publishing valuable content about Boomi products, implementation tips, and cloud integration topics* Advocating for users' needs both internally and externally* Increasing user satisfaction by providing self-help resources Show less Responsible for architecting complex enterprise application integration solutions for our customers and partners, using the Boomi suite of products.Problems solved:* EAI application and data integration, data synchronization, master data management (MDM), high volume ETL, EDI* Cloud-to-cloud, cloud-to-on-premise, and on-premise-to-on-premise integrations* Augmentation or replacement of existing middleware technologies (ESB, MOM)* Event-based SOA architectures driven by web services (often extending beyond the internal network)* High performing, secure, scalable, and manageable solutionsCommon applications: salesforce.com, NetSuite, Taleo, SAP, Concur, SQL databases, Microsoft Dynamics, Workday, web services (SOAP, REST)Additional responsibilities:* Identify and establish new consulting offerings* Author and promote best practices for data integration* Product expert for Boomi AtomSphere Integration and MDM platforms Show less Responsible for project managing and delivering end customer integration solutions using Boomi AtomSphere, focusing on strategic Cloud application integration solutions. Product manager for Salesforce/QuickBooks "Widget" product--a pre-packaged integration solution--built using the AtomSphere platform.Implemented over 18 integration solutions. Systems included: Salesforce, NetSuite, Taleo, Zuora, MS Dynamics GP, Intacct, QuickBooks, QuickBase, SOAP web services and SOA architectures, SQL database, Additional responsibilities:* Presales* Assist with feature design and testing of new AtomSphere product* End customer support* Product documentation Show less Responsible for project managing and delivering end customer integration solutions using the Boomi Integration Platform and AtomSphere tools. Support sales calls, demos, proof of concepts.Implemented over 30 data, application, and EDI integrations. Systems included: SOAP web services, Salesforce, SQL databases, XML, X12 EDI, SAP, MQ Series, QuickBooks, SmartTurn/Red Prairie, QuickBaseAdditional responsibilities:* Refine and document internal processes* Assist with feature design and testing of new AtomSphere product* End customer support* Product documentation* Manage SAP development contractors* End user training* Represent Boomi at Salesforce Dreamforce, TechCrunch 40, and Intacct Advantage conferences Show less

  • Senior Product Manager

    Aug 2019 - now

  • Senior Manager, Solutions and Community

    May 2017 - Aug 2019

  • Community Manager

    Aug 2015 - May 2017

  • Team Lead, Integration Architecture

    Feb 2012 - Aug 2015

  • Team Lead, Integration Solutions

    Nov 2009 - Feb 2012

  • Senior Integration Consultant

    Jul 2008 - Nov 2009

  • Integration Consultant

    Jun 2006 - Jun 2008