Susan Leach

Experience

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  PulteGroup

  Jun 2003 - Apr 2004

  New Home Counselor for Pulte Homes

  Cultivated and maintained diverse buyer relationships before, during, and after home buying process.Marketed communities to real estate agents and future home buyers through fliers, first time home buyers seminars, broker functions, follow up phone calls and signage.Exhibited exceptional customer service through loan counseling and legal contract completion.Attended "Top Gun" five month inside sales training.Awarded TOPS award in April 2004 for best community in Customer Satisfaction Measurement. Show less

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  Beazer Homes

  Sept 2004 - Jun 2007

  New Home Information Manager

  Acquired and shared knowledge from 2006 National Beazer Corporate NHIM training of new procedures and roles; implemented new systems in Georgia Division while serving as an expert in online management leads.Served as an expert in over twenty new Beazer communities covering over 8 counties.Assisted Vice President and General Sales Managers with essential administrative and marketing duties such as monitoring online inquiries, updating company websites, and tracking and reporting monthly sales for new communities.Consistently captured and signed 40% of interest list to buyers in approximately 10 new communities.Trained and supervised two new hires at one given time.Started as a New Home Counselor, promoted to a New Home Information Officer. Show less

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  Strong Environmental, Inc.

  Oct 2007 - Aug 2008

  Contract Coordinator

  Responsible for amending and managing all legal contracts between waste management vendors/clients and Strong Services, Inc.; averaging 25 monthly contracts.Assisted in the design of computer database system for contract storage and notifications; and customized existing database for insurance document storage.Advised waste management vendors and office management of commercial insurance policy requirements, liabilities and definitions.Managed records for certificates of insurance and contracts for clients and vendors located throughout the United States.Standardized and streamlined the process for new and existing vendors and customers through evaluation, follow up, and data entry.Supported over 15 account managers and sales representatives at one given time through administrative duties such as travel arrangements, expense reports, invoices, overhead bills, bill reconciliation, and weekly reports. Show less

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  Atlanta Beach

  Aug 2008 - Jul 2009

  Sales Associate

  Opened and closed the showroom daily.Maintained appropriate stock levels in the store and processed weekly inventory shipments.Aided management with marketing, promotional events, loss prevention, and effective floor management.

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  RE/MAX

  Jun 2009 - May 2011

  Commercial Realtor / Executive Assistant for RE/MAX Greater Atlanta Commercial

  Supported CCIM Broker through creation of contracts, comparative market analysis research, broker price opinions, and office management duties. Represented a variety of clients, including banks, commercial property owners, buyers, and tenants through property research, showings, negotiations, and contracts directly impacting company profit.Instrumental in maintaining day to day operations by managing all property listings through excel, website databases, and client updates. Developed and implemented key systems facilitating data entry of new and existing listings later incorporated for use by administration and agents.Trained and supervised administrative assistants on compay policies and procedures, as well as CoStar, Loopnet, STDB, ATLCBR, FMLS and GAMLS Databases.Created marketing templates later adopted by team of five commercial agents as company branding.• Supported, maintained, and implemented key systems of all listings, created CCIM Broker contracts, market analysis research, broker price opinions, and completed office management duties. • Represented a variety of clients, including banks, commercial property owners, buyers, and tenants through property research, showings, negotiations, and contracts directly impacting company profit.• Developed and implemented key systems facilitating data entry of new and existing listings and marketing templates later incorporated for use by administration and agents for company branding. • Trained and supervised all administrative assistants on company policies and procedures. Show less

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  Clinical Resources, LLC

  May 2011 - May 2017

  Working at Clinical Resources, I was able to combine my experience in sourcing and project management with my love of sharing knowledge to help Recruitment Specialists, Talent Acquisition Specialists, Staffing Coordinators, and Management become more successful. I served as a trusted adviser to the Clinical Resources team and I took great pride in helping everyone achieve success with the projects I implemented - which in turn helped maximize their return on investment and drive adoption within their recruitment teams.• Acquired knowledge of the Healthcare Industry with an emphasis on Long Term Care.• Initiated and supported recruiting efforts for full desk recruiting which included database management, cold calling, creating excel spreadsheets, advertising, sourcing internal and external candidates using Boolean keyword search logic, coordinating interview events, interviewing, testing candidates, preparing background investigations, completing reference checks for Company new hires and Client placements. • Created, managed, maintained, and trained employees on Company’s essential daily processes and operating systems including core databases, websites, job boards, and social media platforms. • Responsible for Company’s internal employee new hire set-up processes and termination processes.• Selected by CEO as lead on computer related issues with Admin rights. • Promotion to Permanent Placement Recruiter offered in May 2012.• LinkedIn Certified Professional Recruiter Exam Passed in October 2014. Show less

  • Resource and Project Manager

    May 2011 - May 2017

  • Recruitment Assistant

    May 2011 - Mar 2017
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  LocumTenens.com

  May 2017 - Jul 2020

  National Accounts Coordinator

  • Customer Service Excellence winner for the creation, process, and implementation of the company’s largest account.• Gained knowledge of Physician specialties to better perform daily duties. • Created a more efficient workflow by analyzing, reviewing, implementing, and collecting data to assist the Collections and Accounting divisions with several major accounts using Salesforce and Excel to create reports for Account Managers and Clients. • Selected to be a Salesforce Super User in 2019 to assist in creating and modifying Salesforce to meet our needs for the Company and educated Human Resources on how to maximize their search and posting efforts on multiple websites.• Implemented, managed, maintained, selected, and trained new employees on Company’s essential daily processes and operating systems including core databases, websites, and processes. Show less

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  Healthcare Workforce Logistics

  Jul 2020 - Aug 2020

  Program Management

  Referred by President of LocumTenens.com as a resource for contract working for HWL after layoff due to COVID 19’s impact on LocumTenens.com. Assisted with scheduling, credentialing, and continued Client follow up.

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  LocumTenens.com

  Jun 2021 - now

  Senior Collections Support Specialist / Treasurer

  • Oversaw all collections functions including the control of credit accounts that are late, potentially delinquent, or charged off to ensure any Company or Client errors are detected promptly. • Coordinated activities, ensuring that all subordinate areas of responsibility support Company objectives through developing and completing required analytical reports, records, and other documentation as required.• Processed cash receipts and invoices through electronic billing systems to resolve complicate billing issues to facilitate payment.• Experienced in petty cash distribution, management, division reconciliation, and transfers. Show less